Managing Director, Agency, Google Customer Solutions

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This role may also be located in our Playa Vista, CA campus.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: New York, NY, USA; Chicago, IL, USA; Los Angeles, CA, USA; Redwood City, CA, USA; San Francisco, CA, USA.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.

• 15 years of sales or advertising agency leadership experience in the technology, internet, or digital media industries.

• 10 years of experience in direct sales people management and business quota ownership for a book of business.

• Experience working and communicating with cross-functional stakeholders at all levels globally.

Preferred qualifications:

• Experience working at or with Advertising Agencies including partnering with C-suite stakeholders.

• Experience setting clear, focused goals to drive organizational results and team performance in a direct lean environment.

• Ability to select, attract, motivate, retain, and develop leaders and team members. Ability to accurately appraise the strengths and weaknesses of team members and build a diverse team that complements each other to achieve outstanding results.

• Excellent strategic thinking and creative problem solving skills at a high level.

About the job

At Google our culture is paramount and you will advocate for Google's values and reinforce our way of doing business throughout the organization. As a Business Leader, you will be responsible for engaging with staff, operating in a transparent way, and setting an example of respect and inclusion. You will help find, grow, and retain the talent who are our Googlers and prepare our next generation of leaders.

As the Managing Director, you will lead a critical segment of GCS Americas - the US Agency business. You will oversee the US Agency, Google Marketing Platform (GMP), and the Private Equity and Venture Capital (PE/VC) teams.

You will own the relationship and work with Google's US advertising agencies and investors stakeholders to influence their strategies and drive growth objectives. You will enable your team to always reach for ambitious business goals. Your knowledge of the GCS business landscape and online media, combined with your advertising, sales, and analytical abilities shapes how new and existing agencies/customers will grow with Google.

In this role, you will lead a distributed team of high performing sales organization, made up of executives and professionals. You will set the long-term agency and advertiser strategy for the business, and hold your teams accountable for executing on that strategy. You will also collaborate effectively with Google's Product, Partnerships, Marketing, Large Customer Sales, and Support businesses to drive business results.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you'll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

The US base salary range for this full-time position is $250,000-$359,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location.

The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

• Define the strategy and set priorities across the US to optimize for growth and ensure a positive experience of agencies. Align strategic priorities with cross-functional teams (e.g., Revenue Strategy and Operations (RSO), Google Professional Services and Customer Support Teams (GTech), Marketing) to drive a shared outlook and goals.

• Advise and partner with C-level clients on their key business objectives.

• Deliver against business goals and drive incremental business growth to accelerate year over year growth.

• Hire, develop, retain, and inspire a passionate, customer-focused sales team who are successful at engaging with high-level client leadership teams.

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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

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