Sterling National Bank is an organization committed to strong growth. Our significant accomplishments are a direct result of continuous hard work by our solid team of dedicated professionals. As we continue to grow and expand across all business sectors we seek talented individuals who can meet our demands for success.
Our competitive advantage is our people who tirelessly work to exceed expectations.
We have something special here at Sterling. We not only offer competitive salaries and comprehensive benefits we are also characterized by an unwavering commitment to high achievement, we offer a diverse environment hosting a multitude of dedicated, talented and driven individuals who value honesty, integrity and go above and beyond for their clients.
It's an exciting time to work for Sterling National Bank. If you are looking for a unique employment experience and are driven to achieve in a dynamic growth-minded environment you have come to the right place.
What you will do:
Manage and direct a large and complex Financial Center's growth and profitability with extensive focus on relationship management, driving business development activities, new client acquisition, client retention and client expansion. Responsible for managing and directing all functions and activities to promote the expansion of existing banking relationships and the development of new business focused on targeted consumer and business banking segment opportunities. Provide financial services to these targeted client segments by leading and motivating colleagues to achieve sales objectives through the use of defined sales skills and behaviors. Direct and monitor the sales/service strategies and disciplines, within the Financial Center through the implementation of all Playbooks and tools provided. Identify and initiate marketplace strategies to retain, grow and prospect clients. Prospect, develop, and work Centers of Influence to build targeted consumer and business banking opportunities that align with the bank's strategy. Ensure operational integrity is maintained and adhere to all established policies, procedures, and regulatory requirements. Coach colleagues and conduct meetings in order to enhance the sales and extraordinary service culture and to develop colleague skill sets.
Bachelor's degree in Business preferred
3 - 4 years' experience preferred in customer service and in a sales capacity with demonstrated ability to coach a successful sales team; proven track record of developing and coaching high performance sales and service teams
National Mortgage Licensing System and Registry (NMLS) registration may be required upon hire
Entrepreneurial business management orientation, sales planning, strong team building skills
Comprehensive understanding of financial statements/concepts
Demonstrated leadership, proficiency in sales, service and operations
Strong probing, communication, analytical, problem solving and decision making skills to effectively uncover and resolve complex client and employee issues
Strong knowledge of small business, branch profitability and banking products; possess a general understanding of operations (audit, compliance, fraud, loss, risk).
Knowledge of banking regulations, lending policies, procedures and techniques
Strong interpersonal skills
Strong PC skills preferred