CDW Virtual , IL 62998
Posted 1 week ago
Description
Bring your IT career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your career and future. A Fortune 200 leader, we're the driven professionals and technology experts companies turn to most to solve their IT challenges.
The Managing Consultant plans, directs, and coordinates activities of Adobe Experience Cloud projects and associated personnel, subcontractors, and vendors to ensure that client service delivery is effectively managed on all dimensions: budget, timeline, quality, deliverables/outcomes, teaming/collaboration and updates/communication with a high degree of client satisfaction. Teams with other consulting and sales colleagues to develop a "trusted advisor" relationship with clients with the specific objective of achieving further penetration into accounts and attaining meaningful follow-on sales.
The primary purpose of this role is to provide advanced Digital consulting solutions to clients. This role will focus on building software solutions using Adobe Workfront and related Adobe products that meet the business needs of our clients. This role may perform activities such as architecture definition, workflow design, workflow configuration, form design, systems integration, and testing.
Primary Duties & Responsibilities
Delivery
Regularly serves in the lead consultant role on a project team to provide guidance to other team members. Serve as the executive program manager with responsibility for managing client expectations for specific Digital and/or Data projects, while seeking and fostering additional opportunities with clients. As part of this role, is responsible for managing the quality assurance process to deliver quality on-time deliverables.
Identifies all points of contact from the system perspective and establishes contact with necessary stakeholders
Reviews business and technical requirements from multiple user areas to ensure compatibility, identify gaps & inconsistencies and eliminate conflicting requirements
Understands the business factors and motivators driving technology decisions with clients
Participates in determining business requirements, technical requirements, and solution architecture for clients
Provides input to final recommendations for technology solutions to meet business requirements
Prepares and completes technical design inspection of other team members
Gathers feedback and input from team members and works with senior project staff to optimize client relationship and improve quality
Consistently achieves outstanding Client Satisfaction results on all consulting engagements
Maintains accountability to work estimates and project financials
Builds client-focused relationships with clients to identify business challenges
Makes recommendations to solve client problems
Complies with all time compliance and time entry guidelines
Meets billable utilization targets
Practice Development: Supports activities that drive practice growth and profitability
Pre-Sales
Directly interacts with clients, sales personnel and CDW Presales Architects to identify, qualify, and validate client requirements for technology solutions. Pursuit activities include meeting with C-Suite personnel, creating and delivering presentations to drive Digital and/or Data solutions
Creates solution prototypes and POCs which illustrate business value and garner client buy-in
Provides technical perspective to ensure a realistic estimation of scope, cost and level of effort for proposal generation
Creates proposals and contractually sound Statements of Work (SOWs), solution work estimates, and total solution pricing for profitable post-sales delivery integration, implementation and delivery. Provides significant and demonstrated services solution sales to meet practice goals
Develops Cost/Benefit Analysis and rationale for large complex projects or programs with input from others on the account team
IP Development
Provides technical leadership in the 2-3 core competencies and related offerings of technical specialty
Conducts research & development work targeted to create frameworks, utilities, or best practices to enhance the efficiency and quality of client delivery efforts
Cataloguing existing intellectual property (IP), determining strategic areas for IP development (including input into training and education plans), and evangelizing the use of practice IP by delivery teams
Contributes and develops best practices, strategies, methodologies and documentation/templates. Occasionally presents externally as a thought leader at a regional level.
Staff Oversight:
Maintains accountability to work estimates and project financials
Directly supervises project staff with responsibility for ensuring engagement success and appropriate use of practice tools, methodology, deliverable preparation, and client presentation
Leads code or other technical reviews and presents constructive feedback to technical team
Mentors less senior personnel and serves as escalation point for their technical related project issues
Steps into team leadership roles and empowers others to increase contribution and level of responsibility
Training/Certifications
Basic Qualifications
Bachelor's degree in Computer Science, Management Information Systems, Information Technology, Engineering, Mathematics or a related field
At least eight (8) years related work experience with one or more Digital and/or Data solutions in the CDW portfolio
Other Required Qualifications
Demonstrated ability to collaborate effectively with a wide variety of client and CDW team members, including management and technical staff
Demonstrated ability to understand a client's requirements and present appropriate architectural options
Demonstrated ability to provide guidance and leadership to less experienced technical team members, including delegating technical tasks, and resolving issues of poor technical execution without escalation
Demonstrated ability to architect large projects from pre-sales Discovery to Solution Outline
Demonstrated presentation and communication skills, including effectively communicating one-on-one, and in small and large groups, using a variety of presentation methods to sustain the audiences' engagement
Demonstrated time management and organizational skills; ability to handle multiple concurrent projects simultaneously
Demonstrated ability to establish positive working relationships and conduct complex and important work critical to the organization in a team consulting environment
Preferred Qualifications
Minimum of 7 years of experience, with a significant portion focused on Workfront or similar platforms
Deep knowledge of Workfront's architecture, capabilities, and integration methods.
Lead/support new Workfront implementations, existing Workfront implementation assessments, and. managing/administering Workfront environments.
Provide training regarding Workfront functionality.
Leading multiple complex projects for different clients at the same time.
Experience in working with Workfront Fusion, APIs, middleware, and other integration technologies.
Strong problem-solving abilities and analytical skills.
Excellent communication skills with the ability to convey technical information to non-technical stakeholders.
Demonstrated leadership skills with a history of leading successful projects.
Familiarity with agile methodologies and project management approaches.
Consulting experience, especially in an agency or global systems integrator environment
Certifications in relevant areas of specialty such as:
Data Privacy and Security
All CDW employees are responsible to safeguard the information and information systems that they use or handle in the execution of their duties. Employees are obligated to know and perform their duties in accordance with CDW policies, standards, and procedures related to security and report security violations to the appropriate CDW authority.
Participate at hire and annually in the Information Security Awareness training as well as other required training identified by the Human Resources department. Other data privacy and data security related regulatory training may be required based on your role or assignment.
Essential Functions
This position exists to provide technical consulting solutions to customers and as such requires the ability to travel to and from customer sites and interact with customers on an ongoing and regular basis.
The above primary duties, responsibilities, and position requirements are not all inclusive.
Competencies
Demonstrates competencies defined for the Analyst through Sr. Consultant levels, plus the following:
Business Insight
Interpersonal Savvy
Organizational Savvy
Strategic Mindset
Builds Effective Teams
Drives Vision and Purpose
Who we are:
CDW is a leading technology solutions provider to business, government, education and healthcare organizations across the globe. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from fresh-faced start-ups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small.
What you can expect from us: Culture, coworkers, careers.
CDW is not only the People Who Get IT but the People who get People. Our relationships are fueled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you'll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self-and your best ideas-to CDW. Because diverse perspectives bring forth better problem solving-and better solutions for our customers on a rapidly evolving technology landscape.
Equal Opportunity Employer, including disability and protected veteran status
Benefits overview: https://cdw.benefit-info.com/
CDW