The Manager/Senior Manager, Commercial Data & Analytics will participate actively in commercial data governance and reporting for Seattle Genetics' commercial portfolio, including ADCETRIS and other late-stage products. He or she will report to Associate Director, Commercial Data & Analytics within the Global Market Insights team.
The Manager/Senior Manager will be primarily responsible for collection, curation of commercial data, creation and delivery of standard reports & dashboards for executive and other home office decision makers and targeting/secondary data analytics. These efforts will provide a fact based way to measure and monitor business performance. As such, The Manager/Senior Manager will help set the foundation to identify and address business-critical questions along with other insights and outputs delivered by the larger Global Market Insights team. The Manager/Senior Manager will also participate in advanced analytics projects as needed. He or she will collaborate as a member of internal cross-functional project teams and embed an objective, data-driven perspective in Seattle Genetics' go-to-market strategy.
Execute commercial data governance and stewardship efforts
Identify commercial data sources and data sets to address strategic and operational business needs
Continuously improve quality of data content, context, and associated business rules to ensure front-end usability of commercial data
Liaise with data custodians/IT to ensure safe custody, transport, and storage of commercial data and implementation of business rules
Collaborate with Seattle Genetics' co-promotion partners as needed to define data sets suitable for mutual sharing, help design data sharing processes, and ensure successful delivery on an ongoing basis
Manage complexities of fragmented data sets from Seattle Genetics' distribution partners in context of specialty distribution model for applicable products
Develop first-hand knowledge of the data sets and act as the Commercial expert to navigate emerging business needs and evolving data landscape
Partner with IT and other functions to design and operate the customer master data management process, including business rule definitions and process flows to ensure data integrity and quality
Identify and track key performance indicators, such as product market share, duration of therapy, patient compliance, etc., using select claims and electronic health record data sources
Ensure that data flows and calculations are properly implemented on an ongoing basis
Design and execute reporting suite for executive and other home office decision makers to enable "one view" of the market, ensuring single-source-of-truth reporting in collaboration with Sales Operations counterparts who oversee the same function for field-based sales teams
Develop close working relationships with other functions within and outside Commercial to ensure that insights from commercial data, reporting and analytics are consumed by the larger organization for timely and business-critical decisions
Ensure that the reporting suite is continuously relevant and meets emerging business needs by performing periodical "spring cleanings"
Participate in advanced analytics efforts, such as HCP/account segmentation/targeting, subnational field effort analytics, marketing mix optimization, commercial ROI studies, and operational specialty pharmacy/specialty distributor channel analytics, on a needs basis
Collaborate with other Global Market Insights team members to help the overall team produce synthesized insights in a streamlined manner
5 years of experience in biotech/pharmaceuticals and/or management consulting preferred
Oncology or Hem/Onc expertise preferred
Strong problem solving skills to address situations with operational complexity
Strong coding skills and/or Analytical Tools experience (Alteryx/R/SAS/SQL/Tableau etc.) required
Experience with using retail and specialty pharmacy data preferred
Adept communication skills, including ability to summarize complex issues concisely and listen effectively to concerns and problems
Cross-functional collaboration skills. Ability to work with people at different levels from various parts of the organization, including but not limited to, Marketing, Sales, Sales Operations, Managed Markets, Finance, IT, and other functions in Commercial and the broader organization
Experience managing data and/or analytics vendors preferred
Undergraduate degree required, science or business related focus is preferred
Graduate degree in business, public health or related field preferred
As the leading employer in our industry in the Pacific Northwest, Seattle Genetics is proud to offer a competitive total compensation package as well as a comprehensive benefits program designed to support the whole lives of our employees and their families. Benefits include medical, vision and dental coverage, group and supplemental life insurance, 401(k) with company match, tuition reimbursement, relocation assistance and much more. To learn more about Seattle Genetics, please visit www.seattlegenetics.com.
Seattle Genetics is an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, age, gender identity, sexual orientation, color, religion, sex, marital status, national origin, protected veteran status, disability status, or any other status protected by federal, state, or local law.