Manager, Workplace Experience Technology

Manager, Workplace Experience Technology

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.

We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.

Bank of New York is currently focused on optimizing its physical footprint to support an improved client and colleague experience. We are looking for a founding Manager, Workplace Experience Technology to help form and execute our workplace experience strategy with the goal of creating consistent, innovative, and vibrant workplaces.   This role is located in NYC, NY or Boston, MA - Hybrid.

Required Skills / Experience:

• Developing firm-wide strategies that include both physical and digital elements.

• Creating strategies with multiple stakeholders and prioritizing investments collaboratively.

• Managing a roadmap that tracks experience improvements and technology deliveries.

• Working with Engineering and Design teams to define scopes and requirements for specific investments.

• Experience with qualitative and quantitative research methods and data analysis.

• Aligning stakeholders to make data-based decisions.

• Experience defining a global measurement strategy.

• Experience in bringing user-centered features and products to market at scale. 

Attributes 

• A passion for creating best-in-class workplace experiences.

• Ability to motivate a cross-functional team through influence, vision, and competence.

• Ability to make progress on complex problems in both structured and unstructured work arrangements.

• Ability to understand complex problems and break them down into manageable and prioritized scopes.

• Ability to understand and contribute to technical discussions.

• Excellent communication skills with the ability to communicate complex and technical information across diverse types of audiences.

• Ability to bring a product or service to market and think through the details of pricing, communication, and activation activities.

• Ability to build relationships and trust across the organization.

• Ability to manage stakeholders and have the courage to do what is right for the firm.

Qualifications

• Bachelors degree or the equivalent combination of education and experience is required. 

• 5- 7 years of total work experience preferred.

• Experience in Product Management, Product Design, Engineering, and/or Data Science.

• Experience working in Agile environment preferred.  

At BNY, our culture speaks for itself. Here's a few of our awards:

• America's Most Innovative Companies, Fortune, 2024
• World's Most Admired Companies, Fortune 2024
• Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024 · Best Places to Work for Disability Inclusion, Disability: IN - 100% score, 2023-2024
• "Most Just Companies", Just Capital and CNBC, 2024
• Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
• Bloomberg's Gender Equality Index (GEI), 2023

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

BNY assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $79,000 and $160,000 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNY total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and company- sponsored benefit programs.

This position is at-will and the Company reserves the right to modify base (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance and market factors.

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans.

Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.