Manager

Opportunity for Quality of Life and Job Satisfaction.

Are you currently looking for a change? Hot breakfast in the morning? A family environment full of positive people? A company that appreciates its employees and treats them with respect?

Who We Are

Wisler Plumbing Heating Cooling and Electrical proudly serves Roanoke and the surrounding area, all of Franklin County, and everyone located around Smith Mountain Lake. When our dad Daniel Wisler put our name on his business back in 1986, he committed to doing what was fair and right. He led by example and he taught us to do the same. He taught us to stand up, work hard through adversity; to take responsibility for our mistakes. It's not easy, but it's the difference between a business that survives and a business that thrives.

Wisler Plumbing and Air's foundation of beliefs light our way, from policies we live by to the people we hire.

Responsibilities

• Demonstrate strong leadership and guidance skills to effectively manage multiple team members, cultivating a positive and productive work environment.

• Utilize experience in mentoring and coaching team members to enhance their skills and performance, conducting regular performance evaluations, and offering constructive feedback.

• Exhibit proficiency in general technology aptitude, including familiarity with Office 365 and standard programs such as Word and Excel, to facilitate efficient workflow and task management.

• Ensure smooth day-to-day operations through effective organizational skills, including task delegation, scheduling, and adherence to company policies and procedures.

• Uphold high standards of customer service, leveraging both leadership and technology skills to resolve escalated customer issues and inquiries promptly and professionally.

• Set clear performance goals and objectives for the team, utilizing leadership and management experience to track progress and implement corrective action as necessary.

• Manage resources effectively, including staffing levels, budget allocation, and equipment/materials procurement, to optimize productivity and efficiency.

• Identify opportunities for process improvement and leverage technology aptitude to implement initiatives aimed at streamlining operations, increasing efficiency, and enhancing customer satisfaction.

• Maintain open and transparent communication channels with team members, upper management, and other departments, fostering alignment and collaboration across the organization.

• Ensure compliance with relevant regulations and standards, utilizing organizational skills to stay updated on health and safety protocols, data protection laws, and industry regulations.

• Prepare regular reports and presentations on team performance, operational metrics, and key performance indicators (KPIs), demonstrating both technological proficiency and organizational ability for management review and decision-making.