Manager, Web Services

Position Summary:

The Manager of Web Services and Middleware manages and supports the Web Services team consisting of a systems engineer and a systems developer position. Collectively the Web Services team is responsible for many software applications, both hosted and on premise, and many application integrations.

The manager's role is to effectively plan and prioritize the overall strategy for the Web Services team and to provide support and direction to team members. The overall strategy may include application upgrades, application development, integrations between applications, new server installs, and managing SAAS applications. This role must effectively work with IT department personnel, campus leaders, and other stakeholders to define and support business processes and campus initiatives.

Job Description:

Essential Functions and Responsibilities:

• Manage, train, and support Web Services team developers

• Encourage developers to seek opportunities for professional development both personally and in support of the College's goals

• Schedule and attend meetings to strategize and plan for effectively supporting campus initiatives

• Collaborate with other department leaders and staff to plan and develop effective solutions to support business processes

• Manage domains and SSL certificates for the organization

• Subscribe to necessary sources of application and operating system information to be informed of critical security vulnerabilities

• Research new technologies and standards

• Develop, implement and/or enhance software systems

• Integrate 3rd party systems with existing environment

• Provide 2nd level support for existing software systems

• Recommend procedural changes where necessary

• Plan and coordinate requests for proposals for new software products when necessary

• Develop and maintain Project Requirements, Project Charters, and/or other project documents on designated projects when necessary

• Design and develop written and on-line training materials for end users to support new or improved products or processes

• Assist functional areas in delivering training to appropriate end users for new or improved processes

• Connect with team members on a regular basis to review status of projects and support cases, provide technical direction, and summarize completed work

• Communicate process changes, enhancements, and modifications to other manages, peers, staff, and other employees so that issues and solutions are understood

• Excellent listening, interpersonal, and oral communication skills

• Effectively prioritize and execute tasks while under pressure

• Assist functional areas in managing Office 365 applications such as Sharepoint and Teams

• Other duties as assigned by the IT Director.

• Demonstrates a commitment to diversity, equity, inclusion, and student success, as well as working with broadly diverse communities

• Maintains knowledge and awareness of digital accessibility including the Americans with Disabilities Act and Section 508.

• Produces and remediates digitally accessible materials in accordance with FLC standards.

Required Education, Specialized Skills, and Experience:

• Graduation from an accredited college or university with a bachelor's degree and three years of relevant work experience. Four years of closely related work experience may substitute for bachelor's degree

• Technically fluent in some form of programming language such as Java, .NET, C++, PHP, etc

• Solid working knowledge of current Internet technologies, including TCP/IP and HTTP/HTTPS, Secure Sockets Layer (SSL), and HTML and CSS

• Hands-on software troubleshooting experience

• Ability to organize, delegate and have attention to detail

• Ability to produce written technical documentation in a user-friendly format

• Experience working in a team-oriented, collaborative environment

Preferred Education, Specialized Skills, and Experience:

• Experience managing and supporting a small team of developers

• Experience collaborating with various campus stakeholders

• Experience working with Windows Server and Linux operating systems

• Knowledge and experience of web server software including Internet Information Server, Apache Http Server, and Apache Tomcat

• Experience working with multiple database systems such as Microsoft SQL Server, MySQL, and Oracle

• Proficiency in developing and supporting programs using a variety of programming languages including Java and .NET

• Familiarity with shell/scripting languages such Bash, Perl, JavaScript, and Powershell

• Experience working with a variety of web software applications such as DotNetNuke, Grouper, mid

Point, and 25Live

Compensation

The salary range is $91,000 to $96,000, plus a comprehensive benefits package

Application Process

A complete application packet includes:

• Cover letter addressing interest and qualifications for the position.

• Resume

• Names and contact information for three current, professional references.

Application materials received by May 12, 2024, will receive full consideration. The position will remain open until filled.

About Fort Lewis College:

On a sage-brushed mesa overlooking downtown Durango and the La Plata Mountains, Fort Lewis College is Southwest Colorado's premier public undergraduate research institution. With more than half of the 3,300 students identifying as people of color, FLC's academic programming and campus life thrive on nurturing safe, diverse spaces for intellectual exploration and helping people achieve their career goals. A Native American-serving, Non-Tribal Institution, FLC is committed to promoting economic development in neighboring tribal communities and connecting students with the education they need to be the change in the world they want to see. Degree programs span the arts, business, education, health sciences, humanities, and social and natural sciences. Coursework builds on the natural, cultural, and historical resources found around the Four Corners region. Students work closely with faculty on research projects with real-world implications. Like the mountain town it resides in, FLC promotes a culture of work-life balance for students, faculty, and staff. Skyhawks enjoy unparalleled access to a healthy outdoor lifestyle thanks to 300 days of sunshine a year and more than 300 miles of hiking and biking trails in and around Durango

Notice to Prospective Employees:

The Fort Lewis College is required by the Clery Act of 1990 to notify prospective employees, current employees, students and applicants where to access our Campus Security Report. The report is updated and published annually in accordance with the Higher Education Amendments of 1998, Federal Student Right-to-Know, the Federal Drug-free Schools and Campuses Act of 1989. This report contains information about:

• Fort Lewis College's alcohol and other drug policy

• Sexual assault policy

• Campus security policies

• Campus/community resources

• The Colorado Riot Offense Statute restriction on enrollment

• Where to find registered sex offender information

• Crime statistics for the previous three calendar years

• Reporting crimes

The Campus Security Report can be accessed in two ways:

By going to the internet website at: www.fortlewis.edu/AnnualSecurityReport Fort Lewis College Student Affairs Office will also provide a paper copy of the annual security report upon request. You can reach them at (970) 247-7331.

Equal Opportunity

Fort Lewis College does not discriminate on the basis of race, age, color, religion, national origin, sex*, disability, sexual orientation, gender identity, gender expression, family or domestic status, political beliefs, veteran status, pregnancy, or genetic information. Accordingly, equal opportunity for employment shall be extended to all persons. The College shall promote equal opportunity, equal treatment, and affirmative action efforts to increase the diversity of students, faculty, and staff. The College is dedicated to building a culturally diverse and pluralistic faculty and staff committed to teaching and working in a multicultural environment. To file a report, get resources, read policies, or make an appointment, See www.fortlewis.edu/CARE.

Discrimination Questions?

Office of Compliance and Community Standards

David Pirrone, Director of Compliance

192 Education Business Hall

1000 Rim Drive

Durango, Colorado 81301

(970) 247-7182 djpirrone@fortlewis.edu

Questions about Title IX sex discrimination?

Office of the Title IX Coordinator

Kate Suazo, Assistant Director of Compliance and Title IX Coordinator

230 Skyhawk Station

1000 Rim Drive

Durango, Colorado 81301

(970) 247-6729 cmsuazo@fortlewis.edu

Information about Fort Lewis College's alcohol and drug policy, sexual assault policy, campus security policies, campus crime statistics, fire safety procedures and fire statistics, and campus/community resources can be found in the Annual Security and Fire Safety Report. Hard copies are available upon request.

• Title IX of the Education Amendments of 1972 and Part 106 of the Code of Federal Regulations (CFR) prohibit discrimination on the basis of sex, including in admission and employment. Inquiries about the application of Title IX and CFR 106 to Fort Lewis College may be directed to FLC's Title IX Coordinator and/or to the Assistant Secretary for Civil Rights of the Department of Education.

ADAA Accommodations

Any person with a disability as defined by the ADA Amendments Act of 2008 (ADAAA) may be provided a reasonable accommodation upon request to enable the person to complete an employment assessment. To request an accommodation, please contact Kristin Polens by phone 970-247-7459 or email kpolens@fortlewis.edu at least five business days before the assessment date to allow us to evaluate your request and prepare for the accommodation. You may be asked to provide additional information, including medical documentation, regarding functional limitations and type of accommodation needed. Please ensure that you have this information available well in advance of the assessment date.