Manager V

The Manager V position will oversee the Provider Finance Department's Services and Supports Operations Team. This position is responsible for leading and directing the team that manages all websites, the State of Texas Automated Information Reporting System (STAIRS) or a successor web-based application, administrative services for internal support, and communications with internal and external stakeholders regarding public meetings, open records, and other general inquiries for the Provider Finance Department. Essential Job Functions:

(35%) Oversees administrative services for internal users, including requisitions and purchasing requests, human resources support needs (such as onboarding, offboarding, asset management, etc), extensive and robust external stakeholder correspondence, open records requests, and other administrative duties as assigned.

(25%) Collaborate with internal PFD staff, other HHSC departments and external stakeholders to gather requirements and implement solutions tailored to user needs in the State of Texas Automated Information Reporting System (STAIRS) or a successor web-based application;

(25%) Develop and manage project plans, timelines and budgets for the Provider Finance Department website, including ensuring the website complies with system requirements, ADA accessibility requirements, and contains accurate information that is easily navigable by the general public;

(15%) Build and lead a high-performing team through hiring, training, mentoring and performance management

Knowledge Skills Abilities:

Knowledge of administrative processes;

Skilled at creating visually engaging materials, especially websites, public communications, and reports;

Knowledge of public information act requirements and processes;

Ability to work collaboratively with highly technical staff;

Excellent leadership, communication and problem-solving abilities;

Ability to manage multiple competing priorities and tight deadlines. Registration or Licensure Requirements:

Initial Selection Criteria:

Bachelor's degree in any area of study is required. Bachelor's degree in communications, graphic design, business, organizational management, or a related field is preferred.

At least 3+ years in a supervisory or team lead role is required. Additional Information:

The position is able to telework 4 days per week. MOS Code:

N/A

HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.

I-9 Form - Click here to download the I-9 form.

In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

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