Manager: Transportation Services

MANAGER: TRANSPORTATION SERVICES

JOB STATUS: OPEN

POSTING NUMBER: 00059630

SCHOOL YEAR: 2023-2024

CALENDAR: District Support / Full Year

CLOSING DATE: 05/12/2024 04:00 PM

POSTING NUMBER: 00059630

LOCATION: 007:TRANSPORTATION SERVICE

POSITION TITLE: MANAGER: TRANSPORTATION SERVICES

JOB DESCRIPTION:

To manage the process for determining eligibility for and providing services to students requiring transportation to and from school and school-sponsored activities.

ESSENTIAL FUNCTIONS:

• Monitors District Student Transportation Services policies for compliance with State and Federal statutes and/or minimum standards.

• Advises bus contractors, district locations and monitors for compliance with State of New Mexico Standards for School Bus Operations, State Board of Education Regulations.

• Conducts school bus transportation surveys to determine student eligibility, student exceptions, significant medical problems, and wheelchair requirements.

• Determines the type of transportation required by each student such as regular bus, specially equipped bus, city bus, or mileage reimbursement to parent for transporting student.

• Determines the assignment of school bus aides based on student needs.

• Reviews special education locations and determine number of special education buses required at each location.

• Plans, schedules and implements regular and specialized bus routes.

• Monitors and audits existing and proposed routes.

• Develops and supervises the implementation of annual inservice training program for bus drivers and school bus aides assigned to transport exceptional students.

• Works with school bus contractors, drivers, aides, administrators, teachers and parents to resolve discipline and other problems related to safe transportation.

• Supervise assigned location staff, drivers, and aides.

• Responsible for developing and utilizing the strengths of the location's employees to ensure their delivery of exceptional service.

• Assists immediate supervisor with the Annual Operating Budget, ensuring that it is in line with the Albuquerque Public School's long term qualitative and financial goals.

• Follow up and resolve any customer or employee complaints.

• Discipline and terminate personnel as necessary.

• Positively impact employee morale through daily interaction, recognizing drivers as key service employees.

• Ensure compliance with employment/labor laws, and affirmative action guidelines.

• Deliver proposals, negotiate with potential customers.

• Conduct site visitation with principals/secretaries, etc.

• Attend PTO/PTA meetings and administrative meetings.

• Assign and monitor special projects.

• Administer appropriate employee discipline as necessary.

• Monitor the fleet, recommending additional or replacement vehicles as needed.

• Maintenance of personnel files.

• Investigation of accidents.

• Preparation of invoices, collection of receivables and the investigation of any billing discrepancies.

• Documentation and resolution of complaints.

• Reconciliation of all accounts.

• Inspects bus systems such as lights, brakes, tires, directional signals, exhaust, systems and warning devices to detect excessive wear.

• Working with Unions, implementation of contracts and biweekly meetings.

• Supervises and evaluate work performances of assigned staff.

PREFERRED KNOWLEDGE, SKILLS, ABILITIES AND EXPERIENCE:

• Effective communication skills, both verbal and written.

• Flexibility, organization, decision-making and problem solving skills.

• Interpersonal skills with diverse population in-person and on the telephone.

• Knowledge of APS community, computer system, financial and legal requirements.

• Strong working knowledge of MS Office Software (Outlook, Work, Excel, PowerPoint) working knowledge of payroll, GPS (Zonar), mapping (Versa Trans) and accounting software preferred.

• Knowledge of the transportation industry with a focus on people transportation such as public transportation, charter bus or school bus preferable.

• Working knowledge of legal issues of interviewing, hiring, performance evaluation, discipline and termination preferred.

• Excellent consultation, advisory and influencing skills to provide advice and guidance on a broad range of issues

• Demonstrated leadership skills and the ability to delegate necessary responsibilities involved in managing a large workforce operation

• Experience conducting presentations & facilitating group meetings preferred.

• Excellent verbal, written, presentation, and interpersonal skills.

• Experience in a service related business with direct customer contact and resolution of complaints.

• Strong customer service skills.

• Knowledge of special education transportation needs.

• Knowledge of Federal and State rules, regulations, statutes and policies related to student and/or public transportation.

• Knowledge of basic mechanical associated with vehicle operation and maintenance.

• Ability to plan and coordinate various bus routes and schedules.

• Ability to operate a two-way radio and special tools for bus inspections such as a brake micrometer and mileage meter.

REQUIREMENTS:

• Bachelor's Degree plus six years relatable experience. Experience with student and/or public transportation involving scheduling, routing, safe and proper vehicle operation or related experience preferred.

• 14 years relateable managerial experience will be considered in lieu of degree.

• Six or more years of management experience with demonstrated ability to coach and improve performance.

• Satisfactory completion of pre-employment physical examination.

• Valid New Mexico Driver's license with insurable driving record.

• Have CDL with P&S endorsements preferred or obtain within 3 months of hire.

• Bilingual preferred.

CONTACT INFORMATION:

Contact: Royce Binns at / Royce.Binns@aps.edu

APPLY TO:

Please apply at www.aps.edu and submit a District Support application. A cover letter, resume and any other supporting documents MUST be submitted prior to 4:00 PM on the closing date of the advertisement for your application to be considered complete.

ADDITIONAL INFO:

GRADE / LEVEL: 13

SALARY: $78,582.99

DAYS: 256

HOURS: 8

START DATE: 5/13/2024