Manager Training, Allston, MA

Sanofi Allston , MA 02134

Posted 2 months ago


Department Description:

Biologics Learning & Development (L&D) department is the central learning organization responsible for the learning strategy, network, ensures compliant training systems, develops learning programs (including compliance training, management & leadership development) and leverages learning technologies to ensure delivery of efficient and effective learning solutions. Biologics Learning and Development leads the Learning Network that enables business success by implementing effective and efficient learning solutions resulting in competent, engaged employees.

Position Overview:

The Training Manager is responsible for the overall administration of the training system at a Biologics location and/or Biologics global function. Ensures the system is current, standardized, in a state of compliance, and aligned with industry best practices. The Training Manager influences design, development, and delivery standards for learning programs through interface with business counterparts and key L&D Centers of Expertise (COE). Consults with location based leadership and subject matter experts to ensure programs and/or systems are current and resulting in desired organizational and individual performance.

The Training Manager ensures the maintenance of all training records across multiple departments through interface with associate L&D COEs and participates in the identification and development of programs and projects that drive organizational and individual performance. She/he measures, reports and influences the effectiveness of the location's/global function's training system to management through consultation and participation in metrics meetings and represents the location/global function in the development of the network training plan.

Success in this role depends on the ability to demonstrate solid understanding of business acumen, partnering with the organization on transformation by supporting change management, developing colleagues through coaching, supporting the organization with competency management, evaluating learning impact, and ability to demonstrate performance improvement through strong needs analysis to identify human performance solutions.

Key Responsibilities:

  • Manage the site training system to ensure compliance readiness at all times.

  • Responsible for managing direct reports performance to assure quality and consistency in the information being delivered, provide direction on policies, procedures, and practices, and interprets the execution of them.

  • Compile and present information including KPI's which reflect success of program training, value to the business and related trends, utilizing both internal and external bench-marking. Maintain a keen understanding of training trends, developments and best practices, and present to management teams the training program's return on investments.

  • Assist with strategic planning activities to proactively provide effective and efficient learning solutions to business areas.

  • Define current state environments, understand future state needs, and define training plans to address gaps. Continually evaluate effectiveness of current programs and conduct ongoing skills and needs assessments.

  • Lead content collaboration with stakeholders, problem-solving to achieve performance objectives and resolve issues, risks, and quality challenges. Monitor feedback on courses and partner with stakeholders to make improvements.

  • Partner in the development, delivery and continuous improvement of global, harmonized training systems through identification, selection, and deployment of appropriate tools and methodologies.

  • Ensure the availability of business reports and metrics pertaining to program activities/progress that inform management decision-making.

  • Manage the philosophy and development of learning plans and curriculum to align with the competency framework.

  • Partner with L&D team members and network sites to evaluate, test and recommend continuous improvement initiatives, such as the investment in content development tools, delivery methods, learning technology solutions and the evolution of the overall training system for efficiency and efficacy.

  • Build and maintain working relationships with business process owners, subject matter experts (SMEs) to create review and edit training materials, facilitating the timely accomplishment of project deliverables.

  • Manage complex and multiple projects, including developing timelines, milestones, responsibilities and overall stakeholder relationships.

  • Design effective intervention strategies that improve individual and organizational performance.

  • Introduce new training ideas into the organization, adapts new ideas and converts them into approaches that meet training/regulatory challenges.

Leadership Qualifications:

The following leadership competencies are required:

Develop People: Unleash the full potential of people. Take responsibility for developing one's self and others in anticipation of future business needs.

Act for Change: Move fast and take accountability to deliver the best solutions. Embrace change and innovation and initiate new and improved ways of working

Cooperate Transversally: Collaborate effectively with peers, stakeholders and partners across the organization to drive performance.

Team Leadership:Provides direction and leadership to a group, providing role clarity, goals, strategic alignment, and supports team values. Inspires and motivates team members towards a common goal, while developing an empowering the team members.

Basic Qualifications:

  • Bachelor's degree and 5 years of experience in learning & development with 8 years of experience in a GMP regulated environment

  • Strong content knowledge in cGMP/regulatory compliance

  • 5 years of experience performing work that requires strong analytical, consultative and diagnostic skills and ability to make sound, data-based business decisions.

  • Proven ability to work as part of a well-integrated, networked team and collaborate across functional, organizational, and location boundaries.

  • Strong written and verbal communication skills.

Preferred Qualifications:

  • Master's level degree in related field preferred

  • Manufacturing and/or Quality experience, preferably both

  • Experience managing training projects with multiple subject matter experts

  • Working knowledge of learning management systems

  • Ability to communicate at all levels within the organization

  • Capable of building strong relationships, and influencing without direct authority

  • Drive to build external networks -- developing and cultivating relationships with external development groups and learning providers

  • Able to create structure around ambiguous assignments and manage complexity in terms of the work and stakeholders to deliver results in a compressed timeframe

  • Must be innovative and courageous to challenge the status quo

  • Strong foundation in problem solving, analytics and project management principles and tools

Special Working Conditions:

  • Potential off hours and weekend support, as needed

  • Occasional travel between facilities. Potential of up to 20% travel to support, deploy and run training system improvement initiatives

Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.

Genzyme Glassdoor: #GD-SG

Genzyme LinkedIn: #LI-GZ

At Sanofi diversity and inclusion is foundational to how we operate and embedded in our Core Values. We recognize to truly tap into the richness diversity brings we must lead with inclusion and have a workplace where those differences can thrive and be leveraged to empower the lives of our colleagues, patients and customers. We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all.

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
PartTime Teller Allston (2018405)

Meridian Bancorp, Inc.

Posted 3 days ago

VIEW JOBS 12/13/2018 12:00:00 AM 2019-03-13T00:00 POSITION SUMMARY Promote positive customer relationships by performing various duties necessary to complete branch customers' transactions and cross sell Bank products and services. Represent the bank to customers with courtesy, friendliness and assurance. Ensure compliance with Federal and state laws and regulations in addition to Bank standard operating policies and procedures. Avoid violations, minimize risk and protect the bank. ESSENTIAL RESPONSIBILITIES * Process branch customers' transactions; receiving and verifying deposits; mortgage and loan payments; disbursement of funds by withdrawal; cashing checks, strictly according to Bank policy and procedure, promoting positive customer relations by servicing the customer according to EBSB corporate and division and office standards. * Assist customers in proper completion of account transactions and paperwork; review documents for accuracy and completeness. Prepare other negotiable items requested by customers such as; Bank checks; money orders; etc., within limits of authority. * Access customer account records using the Bank's teller software applications to respond to customer inquiries regarding accounts and transactions. Verify transactions and account balances and ensure that transactions are in compliance with Bank policy, state and federal regulations such as Reg CC, Reg DD, and Bank Secrecy Act (BSA). Understand and exercise customer identification procedures (CIP). Complete Office of Foreign Asset Control (OFAC) verifications. Recognize when Currency Transaction Reports (CTRs) are to be completed and filed. Refer unusual questions and account activity to supervisor. * Explain and refer other Bank products and services to customers to build multiple relationships, and reach referral success goal monthly. Participate in product promotions by supporting office displays, presenting product information to customers, wearing promotional materials and providing other active support. * Handle all cash under daily control, and maintain cash limits, accurately and strictly according to Bank policy and procedure. Accurately balance each day's transactions and verify cash totals in order to complete daily settlement to verify accuracy of all work. * Maintain a thorough knowledge of bank products and services, standards and procedures through attendance at meetings, completion of training and participation in promotional events. * Perform additional related duties as needed or assigned such as balancing automated teller machine; preparing night deposit bags; operating drive-up window; filing and scanning records; proper and safe procedural response to robberies, and acting in the capacity of a Senior Teller with the required training. * Adhere to scheduled work hours and arrive punctually. QUALIFICATIONS * High school diploma or equivalent * 6+ months previous work experience, especially in customer service SKILLS * Excellent customer service skills * Ability to operate PC and peripheral equipment * Ability to accurately process bank transactions including but not limited to cash deposits, withdrawals and transfers * The ability to count money accurately and distinguish denominations * Skilled in exchanging information through verbal or written cues * Ability to resolve difficult or challenging customer issues PREFERENCES * Education pertaining to studies that include banking fundamentals and accounting * 6+ months cash handling and sales experience * Multilingual capabilities, multicultural perspective May be exposed to, or the victim of bank robbery. East Boston Savings Bank is proud to be an Equal Opportunity Employer that values diversity and the strength it creates. The bank recruits and hires qualified candidates without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, marital status, genetic information, physical or mental disability, pregnancy, pregnancy-related conditions, military service, protected veteran status, or any other class protected by federal, state, or local law. Job Location Allston, Massachusetts, United StatesPosition TypePart-Time Apply Meridian Bancorp, Inc. Allston MA

Manager Training, Allston, MA