Manager, The Graduate College

Posting Information

Posting Number 2024575 Posting/Functional Title Manager, The Graduate College University Pay Plan Title Mgr, Graduate College Location San Marcos Department The Graduate College Recruitment Type Open to All Job Type Full-Time Funding Source Permanent Monthly Salary $5,500 - $6,886 Job Category Exempt Required Qualifications: Applicants must specifically address how they meet these required qualifications to meet the requirements of the position.

Abilities:

• Demonstrated ability to interpret and apply policies, handbooks, regulations, and legal requirements governing higher education.

• Proficiency in adapting to and utilizing new software technologies common in higher education, preferably Slate, Banner, SAP, and Adobe Sign.

• Capacity to thrive in a dynamic, fast-paced environment with competing deadlines.

• Strong problem-solving skills and troubleshooting.

• Demonstrated ability to maintain confidentiality while providing equitable resolutions in conflict situations.

• Demonstrated ability for both independent work and effective collaboration within a team setting.

Knowledge:

• Proficiency in technical terminology pertinent to higher education, especially in graduate education.

• Comprehensive understanding of higher education policies and regulations.

• Expertise in data management.

• Proficiency in Microsoft Office Suite (Outlook, Excel, Word, Teams), as well as communication software such as Zoom.

Skills:

• Exceptional communication skills, adept at engaging with various stakeholders including applicants, staff, faculty, and administrators.

• Strong project management capabilities with a focus on workflow optimization.

• Meticulous attention to detail.

• Proficiency in crafting clear and persuasive communications tailored to various stakeholder backgrounds.

• Demonstrated ability to prepare comprehensive reports, training materials, and documentation.

Education/Experience:

• Bachelor's Degree required. A combination of relevant education and experience may also be considered.

• A minimum of 3-5 years of experience in an office setting in Academic Affairs within higher education.

• Demonstrated supervisory experience.

• Proficiency in a variety of software systems, particularly Slate, Banner, SAP, and Adobe Sign.

Preferred Qualifications

• Master's degree preferred. A combination of relevant education and experience may also be considered.

• Experience as an employee within graduate education preferred.

Job Description

Responsible for supervising staff and implementing approved policies & procedures under the Graduate Dean in the office of the Graduate College.

Job Duties

Summary

The graduate manager role involves extensive coordination, decision-making, and administrative tasks to support the operations of The Graduate College. The responsibilities of the manager position include planning and scheduling workflow for The Graduate College, ensuring timely completion of tasks and responsibilities, and supervising the degree audit team and internal funding specialist. The manager coordinates and reviews policies in the Graduate Catalog and reviews program proposals for the Graduate Dean. This position processes admission and suspension appeals on behalf of the Graduate Dean, provides counsel to graduate advisors and staff, and makes decisions on related matters. The manager collaborates with the Systems Analyst Support and Graduate Dean on technological needs, serving as functional lead for the student information system, and implementing changes to processes in The Graduate College accordingly. The manager also reviews various reports each semester to ensure data integrity of applicant and current students and works with the Systems Analyst Support to determine coding to ensure accurate data retrieval for applicant and current graduate student reporting. In this process, the manager trouble-shoots related problems. The manager processes appointments for graduate faculty advisors and their administrative supports, grants system access, provides online training sessions, and also conducts annual security access reviews for the university systems.

Job Responsibilities

• Develop and implement strategic workflow plans for The Graduate College, ensuring efficient operations.

• Supervise the Graduate Degree Audit Specialists and Internal Funding Specialists, ensuring timely and accurate completion of tasks.

• Oversee designated accounts and payroll, ensuring compliance with established procedures.

• Coordinate and review policies in the Graduate Catalog and program proposals for the Graduate Dean.

• Serve as a liaison to graduate admissions, processing appeals and addressing student concerns.

• Handle suspension appeals, administer policies, and provide guidance to stakeholders.

• Collaborate with the systems analyst and Graduate Dean on technological enhancements and process improvements.

• Analyze reports to maintain data integrity and troubleshoot related issues.

• Manage faculty advisor appointments and system access, conducting annual security access reviews.

Additional Information to Applicants

Incomplete applications will not be reviewed. To receive consideration, applicants must clearly indicate in the cover letter the ways in which they meet the job's qualifications. Failure to do so may result in disqualification.

Applicants must attach to the electronic application:

• a cover letter
• a resume

The Graduate College will not sponsor or transfer visa sponsorship for this position.

Job Open Date 06/21/2024 Job Close Date (posting closes at midnight) 07/08/2024 Open Until Filled No Normal Work Days Monday, Tuesday, Wednesday, Thursday, Friday Normal Work Hours Start 8:00AM Normal Work Hours End 5:00PM Posting Notices You will be required to electronically attach a resume and cover letter to your application. Legal and Required Notices

Texas State University is an Equal Employment Opportunity/Affirmative Action Employer.

Employment with Texas State University is contingent upon the outcome of record checks and verifications including, but not limited to, criminal history, driving records, education records, employment verifications, reference checks, and employment eligibility verifications.

Why work @ Texas State?

• Amazing health insurance: various coverage options starting your first day of employment for full-time employees with Texas State paying 100% of the employee premium and 50% for your dependents!

• Generous paid time off: vacation, holidays, sick days and many more!

• Excellent work life balance resources: mother and family-friendly resources in addition to a comprehensive FREE wellness program

• Great training and development opportunities: choose from a variety of classroom and online course offerings, learning resources, certifications, and employee educational support programs.

• An inclusive Bobcat community: join our many social networks offered on and off-campus

• Retirement peace of mind: TRS pension, retirement plans and voluntary saving options with generous employer contributions

By joining the Texas State Bobcat team, you'll be a part of one of the most beautiful, diverse, and growing universities in the nation.

Quick Link https://jobs.hr.txstate.edu/postings/47432