Manager Technology, Corporate Systems

Williams-Sonoma, Inc. San Francisco , CA 94118

Posted 4 weeks ago

Requisition Number: SS-15350

Area of Interest: Information Technology

Organization: Corporate

Brand/Division: Shared Services

Position Type: Full-time


At Williams-Sonoma Technology, we reach beyond the code to lead and communicate. We're there to lend a hand anytime our brand problem-solving and shared service partners need a technical guru. Whether it's helping an associate with a day-making tech fix, creating an online shopping experience that sails through with ease, taking our business into the next frontier, or finding new ways to run green, each of us is committed to creating a user experience that's as unique and rich as the products offered in our stores and online.

Position Summary

Manage technical implementation of Oracle Fusion cloud ERP, HCM and Vertex Tax management system (integrations, conversions, rollout, support transition, operational readiness)

Key Responsibilities:

  • Provide project and resource development plans and management

  • Identify technical solutions, related cost and resource requirements

  • Provide technical leadership and direction to the team of internal and contract developers in an Enterprise Production Support environment

  • Set, report, and attain service level, business, and productivity metrics

  • Participate in financial management and reporting activities including budget development, quarterly forecasting, and monthly variance reporting

  • Participate in project proposals

  • Participate and provide leadership in package software selection and vendor negotiations

  • Manage projects and support activities to aggressive time and dollar constraints

  • Work closely and effectively with internal business partners, external consultants, and other IT managers and staff to ensure productive and adaptable working relationships

  • Facilitate management initiatives, process improvements, career and staff development, and strategic planning within IT to support aggressive business growth

  • Be responsible for detailed tracking of project budgets and forecast

  • Collaborate with business and IT teams to define business and technical requirements.

  • Collaborate with IT teams to define/select solutions and determines the impact of current/existing technologies.

  • Evaluate alternative operational efficiencies /business process change.

  • A technologically and data-driven approach to the

  • Plan and execute solution delivery for complex ERP like implementations for Finance, HR and VERTEX

  • Ensure the project team prepares the solution for turnover to production support

  • Coach, mentor, and train as appropriate



  • 10 years progressively responsible experience in Information Technology, including a minimum of 5 years of complex project management and people supervision/ management

  • PMI certified, or equivalent experience preferred

  • Experience leading multi-year business processes and systems transformation programs

  • Bachelor's degree or equivalent experience

  • Strong knowledge of and experience with all phases of systems development life cycle for large systems, including strategy development

  • Strong team building, staff development, change management, and leadership skills

  • Demonstrated success in working effectively with defined business partners, vendors, and consultant resources to support large production support environments

  • Strong interpersonal and communications skills

  • Working effectively in a complex and fast-changing enterprise

  • A smart, experienced leadership team that wants to do it right and is open to new ideas.

  • Experience working in Agile practices and methodologies

About Williams-Sonoma, Inc.

Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the home. Our family of brands includes Williams Sonoma, Pottery Barn, Pottery Barn Kids, PBteen, West Elm, Williams-Sonoma Home, Rejuvenation, and Mark and Graham. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room, and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. In 2017, we acquired Outward, Inc., 3-D imaging and augmented reality platform for the home furnishings and dcor industry. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.


Once you are here, you can look forward to a wide variety of benefits. Our corporate vision--to enhance our customers' quality of life at home--extends to the lives of our associates. To that end, we offer an extensive benefits package designed to help you grow, personally and professionally, to keep you healthy, to prepare you for the unexpected, to care for your family and to build a secure future. Depending on your position and your location, here's a look at what you might be eligible for:

  • A generous discount on all Williams Sonoma Inc. brands through multiple shopping channels

  • A 401(k) plan and other investment opportunities

  • Paid vacations, holidays and other time-off programs

  • Health benefits, including health, dental and vision insurance; health and dependent care tax-free spending accounts; medical, family and bereavement leave; same-sex domestic partner benefits; short- and long-term disability programs; life and travel insurance; an employee assistance program

  • Tax-free commuter benefits

  • A wellness program that supports your physical, financial and emotional health

  • In-person and online learning opportunities through WSI University, LearnIt, and AcademyX

  • Cross-brand and cross-function career opportunities

  • Quarterly sample sales

  • A business casual work environment

  • A bike share program

  • Time off to volunteer

  • Matching donations to qualifying nonprofit organizations

  • Company-sponsored walks and runs

  • Healthy, organic options in the cafeteria and an awesome salad bar

  • Discounts on nearby gyms and other local businesses

Williams-Sonoma, Inc. is an Equal Opportunity Employer.

Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

Nearest Major Market: San Francisco

Nearest Secondary Market: Oakland

Job Segment: Information Technology, IT Manager, Database, Oracle, Manager, Technology, Management

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Manager Technology, Corporate Systems

Williams-Sonoma, Inc.