Manager, Talent Acquisition Operations (Hybrid)

The Manager, Talent Acquisition Operations is responsible for leading and managing the day-to-day operations of recruitment activities ranging from: sourcing to hiring, KPIs/metrics, managing a team of recruiters, and the enablement of operational systems to help fill positions in a timely manner. This position will collaborate with the Supervisor, Pre-Employment to foster a positive employee experience by working together to solve issues and improve the recruitment/hiring process. The Manager, Talent Acquisition Operations is responsible for the recruitment team specifically over our American Health (AHC) and Unity Communities (34 locations in TN and AL). The Manager, Talent Acquisition Operations reports to the Sr. Director, Talent Acquisition (enterprise wide, across 6 business divisions).

ESSENTIAL JOB DUTIES: To perform this job, an individual must accomplish each essential function satisfactorily, with or without a reasonable accommodation.

Talent Acquisition

• Mentor and develop the recruitment team.

• Provide day-to-day support with troubleshooting issues that arise, ensuring proper process and protocols are followed.

• Provide training and continuous feedback to new recruiters and other members of the team as needed.

• Actively recruit for open positions and create candidate pipelines for future open positions.

• Help facilitate the accurate tracking of recruiting metrics.

• Manage external partnerships with colleges, job boards, and talent/onboarding system(s) vendors.

• Creatively utilize a variety of sourcing resources to include, but not limited to, LinkedIn, Indeed, Appcast, etc.

• Lead the sourcing functions in support of the TA function. Provide sourcing support and coordinate strategic campaigns and initiatives to generate candidate pipelines, active and passive recruitment, school/university strategies, etc.

• Oversee compliance with all regulations which impact hiring and selection processes.

• Assist Sr. Director, Talent Acquisition with vendor management and recruitment budget.

• Work collaboratively with the Sr. Director, Talent Acquisition and Marketing team on employer branding initiatives.

• Oversee all stages of candidate experience.

• Create a strategy and an annual event calendar to participate and host recruitment events, drive awareness of our company through school/college/university initiatives, along with community fairs, outreach, and employer branding.

• Other duties as assigned/needed.

Operational Systems and Data Enablement

• Ensure system configurations, processes, and supporting operations and programs are documented, scalable, efficient, integrated, and controlled accordingly. (i.e. - UKG Recruiting & Onboarding Gateway, Sonar, Sterling, Teams collaborative trackers, etc.)

• The maintenance and improvement of documentation related to people operations support and deliverables (i.e. workflows, adjudication/compliance support, quality control checklists, bonus incentive program tracking)

• Continuously review and validate workflows to identify opportunities for operational efficiency and ease of use with a consistent service mindset. Support the following areas: HR systems and tools related to - recruiting, onboarding, compensation, timekeeping, and data/records quality within our people systems (UKG/WFM)

• Maintain and support a variety of analytical reports or queries utilizing appropriate reporting tools, assist in development of standard and ad hoc reports in support of HR/Recruiting teams. Analyze data to recognize trends and patterns.

• Help improve our talent acquisition processes by leading all aspects of reporting, analytics, and operations.

• Create and maintain advanced custom Excel reports (partner with HRIS for BI reports, analytics, etc.).

• Other duties as assigned.

JOB REQUIREMENTS:

• Strong and effective communication and leadership skills

• Ability to coach and mentor recruiters and perform recruiting responsibilities

• Partner with business leaders on all talent acquisition activities

• Demonstrate a high degree of confidentiality and accountability

• Prioritize job duties in a manner that will ensure the ability to meet deadlines

• Handle multiple priorities effectively, while demonstrating a commitment to accuracy and thoroughness

• Independent discretion/decision making

• Customer service oriented

• Travel may be required

Required Computer Software/Equipment used:

• HR Technology- UKG

• Microsoft Suite applications- Word, Excel, PowerPoint, Teams

REQUIRED QUALIFICATIONS:

• Education:

• Bachelor's degree strongly preferred or equivalent experience.

• Experience:

• Minimum 5-8 years of recruiting experience.

• Healthcare experience strongly preferred.

• Management experience strongly preferred.

EQUAL OPPORTUNITY EMPLOYER

This Organization is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, handicap, disability, age, marital status, sexual orientation, national origin, veteran status, or any other characteristic(s) protected by federal, state, and local laws.