Manager, Systems Engineering

Bluecross Blueshield Of Louisiana Baton Rouge , LA 70804

Posted 2 months ago

We take great strides to ensure our employees have the resources to live well, be healthy, continue learning, develop skills, grow professionally and serve our local communities. We invite you to apply for a career with Blue Cross.

You should know that:

  • Jobs are updated and posted daily.

  • You must submit your resume online.

  • Apply for each position for which you are qualified and interested in.

  • You will only be considered for positions for which you apply.

  • Resumes are only accepted for posted positions.

  • Positions are full-time unless otherwise stated.

  • Due to the high volume of applicants, only those most qualified will be contacted.

  • We are unable to accept phone calls.


Responsible for performance, support and growth of all performance, support, and growth of all system images and patch management.

Accountable for complying with all laws and regulations associated with duties and responsibilities.


Position Location:

This position reports to a Director, IT Infrastructure


This position has 5 direct reports.

Necessary Contacts:

To do this job effectively the incumbent has to be in contact with all levels of BCBSLA personnel.


Bachelor's Degree in Computer Science or related field. Completion of an approved educational program or four years of related experience may be accepted in lieu of degree. Must have demonstrated ability to analyze and solve logical problems such as may be found in mathematics, statistics, etc.

Minimum of 7 years of technical systems analysis and design experience. Including one (1) year of leadership experience.

This position would need to be fluent in VMware, Citrix, Intune, and System Center Configuration Manager (SCCM).

Requires expert knowledge in managing a large Citrix environment for both application delivery and virtual desktop infrastructure.

Requires expert knowledge in Microsoft systems engineering for both imaging and patching practices. This includes an extensive knowledge of Microsoft System Center Configuration Manger (SCCM).

Must have demonstrated capacity to successfully lead and direct a group of systems engineers, analysts, and/or technicians.

The following technical competencies are required: Windows Server, Active Directory, VMWare, Citrix, MS Skype, System Center, DNS, SCCM, Intune

Expert knowledge in the field of computer science, including hardware and software products, computer systems, systems analysis, development/maintenance process, and data network management for large complex systems required.

Sufficient communication skills to coordinate internal education, interaction with internal areas concerning problem status.


Leads strategic technological planning to achieve business goals by prioritizing technology initiatives and coordinating the evaluation, deployment, and management of current and future technologies as it relates to Infrastructure. Collaborates with the appropriate departments to develop and maintain a technology plan that supports the organizations Business Continuity Plan. Responsible for implementation of the enterprise architecture and the development and maintenance of the organizations IT computing environment.

Responsible for developing the systems architecture annual operating and capital budgets for purchasing and to ensure cost efficiencies and improve IT productivity. Reviews hardware and software acquisition and maintenance contracts. Works with Enterprise Architecture Roadmaps manager to negotiate with vendors for products and services affecting Enterprise Infrastructure.3

Acts as an advocate and ensures adherence to IT governance practices and methodologies and understands IT Departmental Goals and Objectives and delivers work products to contribute to those goals.

Develops, manages, and builds strong relationships/partnerships with clients, vendors, peers/other teams, and staff to ensure a high level of personal and team understanding of the client's business operations, IT support needs, and IT service expectations. Responsible for the ultimate satisfaction of all Information Technology (IT) clients and supporting the IT vision. Works with all levels of management to communicate and resolve business related issues.

Directs IT staff, promotes career development opportunities, provides mentoring to the staff to encourage personal growth and advancement, and promotes delivery of high quality customer service and team productivity. Actively pursues personal leadership development to ensure growth and the ability to demonstrate a high level of quality and productivity.

Defines and interprets plan/policy requirements and presents options and processing capabilities to upper level management.

Interfaces with IT managers and directors on a range of content from simple to extremely complex and requires diplomatic and tactful negotiations with client management on controversial subjects.

Job Duties are performed in a normal and clean office environment with normal noise levels.

Work is predominately done while sitting or standing.

The ability to comprehend, document, and analyze is required.

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of employees so classified.


An Equal Opportunity Employer

All BCBSLA EMPLOYEES please apply through Workday Careers.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Lead Systems Administrator


Posted 2 days ago

VIEW JOBS 4/19/2019 12:00:00 AM 2019-07-18T00:00 Lead Systems Administrator Baton Rouge, LA Are you a match? We have an immediate need for an experienced Systems Administrator to work with a successful not-for-profit organization in the local Baton Rouge area. This full-time role is responsible for overseeing all aspects of network technology, the IT annual budget, IT security, and the software platforms used by the company. As a Lead Systems Administrator you will: * Establish data storage infrastructure. * Design access rules and procedures for company data; this includes which computers, tablets and mobile phones are allowed access to the company's networks and databases. * Choose and manage antivirus software solutions, as well as sets up systems that may restrict browser activity across institute-owned hardware and networks. * Prepare, maintain and keep updated IT procedures and documentation related to processes and platforms operations. * Manage resources and processes required to design, plan, and support all information products and services. * Provide advice and options on new system components and compatibility issues. * Research and evaluate new technologies to be used as enhancements or upgrades to existing server, network, and other IT infrastructure equipment. * Provide technical assistance and help desk support for queries and issues related to computer systems, software, and hardware. Respond to emails from employees seeking help. * Install and configure new computer systems and peripherals. Install, modify, and repair computer hardware and software. Install, configure and test new software releases. * Maintain daily performance of computer systems. Diagnosing and solving hardware/software faults. * Run diagnostic programs to resolve problems. * Resolve and manage system problems,security exposures and other issues. * Determine system specifications by analyzing access, information, and security requirements. * Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems. * Set up new users' accounts and profiles and dealing with password issues. * Train users and write training manuals. Professional Qualifications: * BS/BA in Information Technology, Computer Science, or a related discipline * 6-8 years of related experience * Experience in most-current technologies * Analytical and problem-solving skills, the ability to work well under pressure, attention to detail, and team-working skills * Organization and time management * Excellent interpersonal and communication skills Technical Qualifications: The ideal candidate will demonstrate skills and applicable experience in two or more of the following technical roles: * RHEL/CentOS * Debian/Ubuntu * Windows Server 2012-2016 * MS SQL, PostgreSQL, MariaDB servers * Juniper * Ruckus/Brocade * VMWare * Hyper-V * Docker * AWS * Azure What else would help me stand out? * AWS Certified Solutions Architect or Engineer * VMWare Certified Professional (VCP) * VMWare Certified Associate (VCA) * PMP certification * Experience in a business environment and implementing an IT strategy road-map that supports it * Management and leadership skills Sparkhound Is An Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, age, religion, sex, national origin, sexual identity or expression, sexual orientation, disability, veteran, military or marital status, genetic information or any other protected characteristics. Sparkhound Baton Rouge LA

Manager, Systems Engineering

Bluecross Blueshield Of Louisiana