Manager, Store Support Engineering

Job Summary

Barnes & Noble is the world's largest retail bookseller and the leading retailer of content, digital media and educational products. We operate over 600 Barnes & Noble bookstores in 50 states and one of the web's premier e-commerce sites, bn.com. Our Nook Digital business offers a lineup of popular NOOK tablets and eReaders and an expansive collection of digital reading content through the NOOK store.

We're proud to be an industry leader, consistently recognized for excellence in quality and customer service in our stores and online at bn.com.

The Manager, Store Support Engineering is primarily responsible for overseeing and providing diverse technical troubleshooting support to system applications in the Barnes & Noble and Paper Source stores and acts as a liaison between the helpdesk, the application developers, and other departments within the company. The ideal candidate must have programming experience and a strong knowledge of batch and SQL scripting with an excellent ability to analyze and problem-solve with a keen attention to detail.

An employee in this position can expect an annual starting rate between $120,000 and $125,000, depending on experience, seniority, geographic locations, and other factors permitted by law.

Employment Type

Full-Time