Under the supervision of the Campus Director of Surgical Services, the Manager of the Sterile Processing Department (SPD) provides for the delivery of efficient and effective sterile processing for designated area(s). Ensures that the processing services provided is consistent with established national, state, and medical center standards and that it is provided in a safe, appropriate, and cost-effective manner. The Sterile Processing Manager is responsible for the supervision, management, and development of Sterile Processing Department staff; Manager and Director in fiscal and quality management of the unit(s).
Service Standards: Consistently exhibits behaviors set forth in the attached Service Standards.
Human Resource Management:
Demonstrates initiative and independent judgment in the management of human resources to achieve a high level of sterile processing service and practice that is in compliance with hospital and departmental goals, objectives, policies, and procedures.
Participates in the recruitment, interviewing, and hiring process.
Monitors, documents, and evaluates staff performance.
Participates in ongoing staff development and orientation.
Assures staff receives appropriate education and training and monitors for compliance.
In collaboration with Clinical Campus Manager/Director, coaches, counsels, and disciplines staff as needed.
Participates in retention and recognition activities.
Completes monthly schedules and plans daily staffing assignments when required.
Adheres to labor relations' standards and Human Resources policies.
Promotes and maintains a save working environment and ensures safe conduct in all aspects of job performance.
Assures that staff maintains CPMC attendance and punctuality standards in a consistent and regular manner.
Responsible for maintaining efficient and productive internal departmental operation.
Responsible for maintaining the OR instrument inventory and minimizing cost of repairs/replacement for equipment.
Assists Clinical Campus Manager and Director in monitoring and controlling direct operating expenses to meet budgetary requirements.
Participates in planning, development, and implementation of capital and operating budget.
Demonstrates effective management of human and material resources relative to all cost containment issues in the unit(s).
Coordinates specialized services in a cost-efficient and quality manner.
Critical and Analytical Thinking:
Participates in the development, review, and revision of unit and medical center procedures, protocols, and standards.
Incorporates current research findings, new interventions, and technological advances into sterile processing practice.
Responsible for development of instrument sets, put together manifest for tray, and educates staff on proper procedures.
Responsible for problem solving when issues arise with departments
Leadership and Professional Accountability:
Serves as a role model for staff and provides consultation and guidance as needed.
Utilizes participatory management concepts in the leadership of staff.
Maintains collegial interdepartmental relationships to ensure effective cooperation and commitment to the objectives.
Promotes an atmosphere of open communication that facilitates staff decision-making, resolution of conflict, and collegiality.
Facilitates department and interdepartmental problem-solving.
Participates in unit-based and medical center committees and task forces.
Identifies areas of further professional development and participates in activities which promote this growth.
Documents and evaluates attainment of personal performance goals that are relevant, measurable, and achievable.
Responsible for maintaining appropriate regulatory records (e.g. JCAHO, DHS, etc.).
Coordinates and monitors the delivery of safe, effective, and appropriate processing services.
Plans and evaluates staffing and assignments based on sterile processing and surgical services department needs.
Assists in ensuring that unit operations are in compliance with applicable legal and regulatory requirements and professional standards.
Plans, organizes, and directs the development of the staff; trains staff on proficiency of OR knowledge and instrumentation and sets.
Plans and participates in unit-based quality assessment and improvement program.
Participates in the development, implementation, and evaluation of philosophy and goals of the unit.
Other Job Functions:
Maintains CPMC attendance and punctuality standards.
Completes required competencies.
High school diploma or equivalent is required.
Associate or Bachelors Degree preferred.
Minimum of five (5) years experience required
Previous supervisory or management experience preferred.
Licensures and Certifications: