Manager, Specialty Retail Accounts

We are hiring a Specialty & National Retail Account Manager to join our North America Specialty Retail team!

DISCOVER

Are you a driven relationship-builder who can effectively communicate a vision and motivate others? As a Specialty & National Retail Account Manager, you'll have the opportunity to significantly impact our business by driving incremental sales within the Specialty & National Accounts portfolio. Working closely with our internal sales team and external dealer network, you'll own all daily operations, event coordination, and account management pertaining to one of our largest Specialty Retail Accounts, while also supporting other National Accounts.

YOUR RIPPLE EFFECT

• Are you a strategic problem solver? You will be responsible for increasing revenue within our Specialty Retail Accounts portfolio by developing expansion plans and implementing sales and marketing strategies, working against KPI targets including overall special event count, units sold, revenue, and model mix. You'll also help build the network of dealers participating in Specialty Retail events, through dealer recruitment and selection.

• Do you enjoy relationship-building? You'll waste no time to gain an intimate knowledge of our industry and develop productive, professional relationships with A & C Suite staff including buyers, Regional Sales Managers, and members of our dealer base. As the primary contact planning, managing, and negotiating shows, you'll frequently liaise between these groups; we are looking for a deft communicator who can identify and successfully articulate the "why" behind a decision and persuade others to implement with urgency. You'll frequently work cross-functionally with internal departments including Sales, Channel Marketing, Accounting, Customer Service, Warranty & Dealer Support; the ideal candidate demonstrates good judgement, leadership, and managerial courage, and is unafraid to pick up the phone to answer questions and drive the timely resolution of any issues.

• Can you perform diligent follow-up? You will implement regular follow-up with one of our largest Specialty Retail Accounts & the internal sales team, to plan and implement all elements within their Special Event Program. We'll look to you to provide consistent value to our National Accounts through communications, training, and systematic follow-up.

• Are you analytical? You will analyze data as it relates to strategy, program effectiveness and trends pertaining to our Specialty Retail and National Accounts. We'll rely on you to monitor and measure the performance of our dealers against sales targets, ensuring process and service requirements are met, and provide related monthly business updates to senior sales and leadership team members.

• Are you system-savvy? We'll expect you to learn and gain proficiency in operating systems including Salesforce, CRM, Watkins sales tools, and our Specialty Retailer systems such as Centah, Smarter X Sorting, etc.

• Are you thorough? This role requires a high level of organizational skills. You will monitor and ensure Company compliance with all Specialty Retail, manufacturer and dealer agreements and will prepare accurate weekly Salesforce uploads and dealer payment files for approval by management.

WHAT YOU BRING

Research shows that candidates often don't apply to positions unless they meet 100% of the job criteria. We are looking for active learners and people who care about taking advantage of opportunities. We encourage you to apply even if you feel you do not meet all of the requirements for this position.

• Bachelor's degree in business administration/marketing or 3-5 years of sales experience.

• Excellent written, verbal, and presentation communication skills and an ability to covey strong, clear messages.

• High proficiency level in Microsoft Office products such as MS Word, MS Excel, and MS Power Point.

• Salesforce experience a plus.

• Strong project management, prioritization, and organizational skills.

• Solid business acumen, including an understanding of pricing, margins, and basic retail financial models.

• Demonstrated ability to work cross-functionally and with leaders, managers, and peers.

• Self-motivated; comfortable and proficient working independently as well as collaboratively, and multi-tasking.

• Able to effectively manage third-party vendors.

• Confident in interacting with business owners and leaders within the Watkins Wellness network.

• Willingness and ability to travel up to 5% of the time.

WHAT YOU'LL GET

At Watkins Wellness, we believe everyone should 'Feel good. Live well.' We offer employees the opportunity to join a dynamic, growing industry leader with an outstanding and well-deserved reputation for leadership and commitment to our employees, customers, and community. We are proud of the people we are and the products we make - products that make a difference to the health and well-being of others.

We look for candidates that exhibit The Watkins Way (always Ethical, endeavors to be Transparent, embraces Inclusion, welcomes Diverse backgrounds and perspectives, Accommodating, believes in Work-Life Balance, puts Safety First, Accountable, values Relationships, Passionate, Team Player, and Goal Driven).

The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, and depth perception. The noise level in the work environment is usually quiet. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Hiring Range: $68,500-107,690

Many factors affect actual compensation including but not limited to experience, education, skills, and geographic location

Company: Watkins Manufacturing

Full time

Watkins (the "Company") is an equal opportunity employer and we want to have the best available persons in every job. The Company makes employment decisions only based on merit. It is the Company's policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.

Watkins is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.

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