Home Depot Atlanta , GA 30301
Posted 1 week ago
Position Purpose:
Manage Services operations processes for specific area(s) of responsibility and manage projects focusing on process improvements that support the needs of the business and service providers. Provide input and resources, partnering with the Operations Strategy Team and others to drive major process improvement initiatives for Home Depot.
Key Responsibilities:
Analyze and Resolution
Analyze the fundamental components of problems and communicate the correct course of action to the team and the resolution to the field. Optimizes diverse talent through a demonstrated commitment to equal employment opportunity.
Communicate effectively
Communicate effectively and build strong, effective partnerships with the field/stores and throughout The Home Depot; Prepare and deliver high-level insights and recommendations based on multiple analyses of industry/ business, competitive landscape, consumer data for area of expertise.
Develop and Implementation
Develop and implement changes that improve overall Services operations processes that are likely to add value; Manage/Drive Core Services Operations projects and/or process improvements.
Manage day-to-day process
Manage day to day processes related to areas of responsibility; Create and maintain project work plans.
Manage Issues
Manage issues and roadblocks that arise related to area of responsibility; Respond proactively to unanticipated field needs arising out of a variety of inputs; Manage action steps necessary for successful execution of both strategic projects/initiatives and process improvement.
Direct Manager/Direct Reports:
This Position typically reports to Senior Manager Ops Process Services.
This role has 0-5 direct reports.
Travel Requirements:
Physical Requirements:
Working Conditions:
Minimum Qualifications:
Must be 18 years of age or older.
Must be legally permitted to work in the United States.
Preferred Qualifications:
Minimum Education:
Preferred Education:
Minimum Years of Work Experience:
Preferred Years of Work Experience:
Minimum Leadership Experience:
Preferred Leadership Experience:
Certifications:
Competencies:
Action Oriented
Business Insights
Collaborates
Communicates Effectively
Drives Results
Home Depot