When you step into SEI - anywhere in the world - you know you're not inside a traditional financial services company. We have no offices.
Our open innovation spaces spur creativity, the provocative artwork inspires conversation, and the flexible work-life balance drives personal and professional growth. We are a place to inspire your work, build your voice, and grow your community. We're different. And we're proud of it.
The Separately Managed Accounts (SMA) Team is dedicated to providing the absolute highest level of service, back office support, and personal account management to clients within Investment Manager Services. This unit will provide the administrative support for money managers and their sponsors in the managed account industry.
The Manager is responsible for managing a team that is responsible for processing quality control checks on daily transactions within the separately managed account team. This team will work extensively with operations groups within SMA to ensure transactions are processing accurately and efficiently on a daily basis. This position will also provide statistical analysis reporting to management on a monthly basis as well as trend analysis.
What you'll do:
' Serve as main daily client operational contact for the quality control team
' Ensure all established processing procedures and controls are completed accurately and timely on a daily basis
' Train and supervise staff on systems, processing, procedures and job responsibilities
' Heavy interaction with internal clients (primarily operations teams within SMA) via email and in person in a professional and accurate manner.
' Cultivate and maintain close relationships with operations teams through proactive measures and creative customer service and operations support.
' Manage workflow queues throughout the day making sure we are meeting our client's service level agreements
' Assist in developing and documenting processes and controls for enhancements to our current quality control process
' Provide operations support to various groups within SMA valuate, write and discuss employees' performance appraisals
' You will conduct performance appraisals, monthly one-on-ones with your staff and provide career pathing and training. You will also ensure staffing requirements are met by assessing resource requirements, interviewing candidates and hiring employees. You will provide and foster a team environment to include individual development, promotions and disciplinary action.
' Your due diligence and attention to detail during the review process will be key to your team's success while striving for error free processing.
' We want you to succeed and look for future solutions! Through attending and participating in various IMS and corporate professional development sessions, you will acquire the tools to identify processes across the division and organization as well as opportunities to streamline for our clients. We see your role as a partnership to our business and want recognize your contributions.
What you bring to the table:
' BS/BA degree in accounting, finance, business or related field, or the equivalent in education and work experience
' Minimum of 5 years of fund accounting experience, separately managed accounts experience a plus
' Minimum of 2 years supervisory or management experience
' Team player
' Detail oriented
' Ability to adapt to various product deliverables
' Ability to work under pressure
' Individual who takes initiative & ownership of assigned responsibilities
' Ability to identify and resolve/escalate problems.
' Excellent interpersonal and customer service skills
' Strong oral and written communication skills
' Strong organizational skills
' Knowledge and expertise of the Advent Partner, Investier and Invest One systems preferred
' Basic knowledge/structure of Fund Accounting principles
' Experience with various alternative fund structures a plus
' Ability to analyze issues quickly and independently and take appropriate action under tight time constraints.
' Must be willing to work in an open floor environment.
Attributes we value:
' A drive to learn new systems and concepts to ultimately have a broad knowledge of the industry.
' Must have entrepreneurial spirit and willingness to take on additional responsibility.
' Collaboration with internal and external stakeholders. As the needs of our clients change, we need to be flexible to change with them.
' Positivity and genuine interest in assisting both colleagues and clients.
' Curiosity and critical thinking: Whether it's to identify a solution to a problem or possibly help implement a more efficient process or procedure, your skills have a place in our business.
' Regular and reliable attendance in accordance with position, business and/or client needs.
SEI is an Equal Opportunity Employer and so much more
After 50years in business, SEI is a leading global provider of investment processing, investment management, and investment operations solutions. Reflecting our experience within financial services and financial technology our Oaks, PA office encompasses an open floor plan and numerous art installations designed to encourage innovation and creativity in our workforce.
We recognize that our people are our most valuable asset and that a healthy, happy, and motivated workforce is key to our continued growth. At SEI, we're (literally) invested in your success. We offer our employees paid parental leave, back-up childcare arrangements, paid volunteer days, education assistance, and access to thriving employee networks.
SEI is an equal opportunity / affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.","industry":"Finance and Insurance","title":"Manager, Separately Managed Accounts","