Manager, SEM

Tapestry, Inc. New York , NY 10007

Posted 2 months ago

Explore the possibilities across our global house of brands.

Defined by inclusivity rather than exclusivity, Tapestry embraces the exploration of individuality and invests in helping you grow personally and professionally. Every individual in our global house has the opportunity to make an impact, learn and be part of our growing and unique story.

At Tapestry, we have the freedom to express ourselves and run with our best ideas across Coach, Kate Spade New York, and Stuart Weitzman. We share a profound belief in both our individual and collective potential, and know that with hard work and dedication, anything is possible.

Job Title: Manager, Paid Social (SEM)

Primary Purpose:

Reporting into the Director, Paid Search (SEM), the Manager, Paid Search (SEM) will lead execution of direct marketing strategies for Tapestry, focused on both the Kate Spade brand. As part of the newly formed Digital Center of Expertise, this role will lead day-to-day paid search marketing activities with external agency partners to create & execute innovative program/campaign strategies focused on driving Omni channel customer acquisition and revenue through efficient traffic, engagement and conversion.

The successful individual will leverage their proficiency in SEM to

  • Manage day-to-day relationship with Paid Search Agency to ensure projects are managed effectively

  • Work cross-functionally with internal stakeholders and marketing business partners to drive ecommerce and omni-channel performance

  • Employ successful audience targeting & device bidding strategies to segment & personalize the customer experience

  • Generate weekly, quarterly & ad hoc reporting with the ability to recognize data anomalies

  • Optimize Google shopping (PLA) programs through feed management & auditing

  • Partner with and manage external vendors & agencies to ensure flawless execution across paid search engine marketing activities.

  • Continuously monitor program and campaign performance to enable intraday optimizations, assessing keyword coverage based on customer queries and broad advertising

  • Analyze campaigns and translate qualitative data into actionable insights for enhancing campaign performance

The accomplished individual will possess...

  • Minimum 4 years of experience directly managing Search Engine Marketing programs, ideally with a recognized brand in retail/fashion or at an agency

  • Advanced knowledge of standard industry analytics tools (Google Adwords, Adwords Editor, Google Analytics, Excel, Search Console, SA360, etc), and Ad-serving and Bid Management technologies (DoubleClick, Kenshoo, etc.)

  • Excellent oral, written and formal presentation skills; Ability to communicate effectively across all levels of the organization from external vendors to senior leadership

  • Ability to work independently in a fast-paced environment, meet deadlines and manage multiple projects

Our Competencies for All Employees

  • Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.

  • Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.

  • Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

  • Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.

  • Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.

  • Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.

  • Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers

  • Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.

  • Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.

  • Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Tapestry, Inc. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Tapestry, Inc. at

Req ID: 92317

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Manager, SEM

Tapestry, Inc.