Manager Security And Ancillary Service Operations

Facility: Mercy Hospital of Buffalo

Shift: Shift 1

Status: Full Time FTE: 1.000000

Bargaining Unit: ACE Associates

Exempt from Overtime: Exempt: Yes

Work Schedule: Days

Hours: 7:00am-3:00pm/ 8:00am-4:00pm- visibility on all shifts.

Summary:

Provides supervision and direction to Security and Valet Services staff. Provides direction and takes appropriate actions in handling of sensitive Security situations. Ensures building and grounds are patrolled/monitored so that associates, visitors, and others are provided a safe, secure place to operate within. Functions calmly and provides assistance to other management and staff during all types of facility emergencies. Conducts and/or oversees compliance with required fire drills and actively supports building safety. Performs scheduling and budget control for department(s).

Responsibilities:

EDUCATION

• High School or equivalent required

• Current Security Guard training, as required by New York State

• Valid NYS driver's License required. Must report any moving violations to department head within (7) days of conviction

• Associates Degree in Criminal Justice or Business Management preferred

• HAZMAT, Fire Safety experience preferred

• Must have and maintain NYS security guard registration card

EXPERIENCE

• Minimum three (3) years of experience as a Lead Security Guard

• Law enforcement background will be an acceptable alternate to the above

• Minimum three (3) years of supervisory experience preferred

KNOWLEDGE, SKILL AND ABILITY

• Excellent written and verbal communication skills

• Computer knowledge of Microsoft Office software

• Access Control software knowledge

• Strong supervisory skills

• Department budget management

• Strong customer service skills

• Must be able to read reports and instructions

• Research information

WORKING CONDITIONS:

• Exposed to dangers of assaults/hazards from investigating alarms Occasionally subject to violent acts from visitors or patients