Manager, Sales Strategy & Operations - Merchant Insights

About the Team

Our sales and partner management teams are the heart and soul of DoorDash, helping us partner with top merchants (think restaurants, grocers, convenience stores, retailers) across the country to grow their revenue and help them operate even better. As DoorDash grows both in scale and scope of offering, the strength of our sales engine and organizational structure must grow with it.

About the Role

We're looking for a Manager in Sales Strategy & Operations to drive business decisions and strategic initiatives across our small business (SMB) cohort. You combine business context and technical skill to define and execute our overall go-to-market strategy, identify and implement efficiency improvements to optimize business impact, and drive tactical day-to-day operations. You will work cross-functionally between our sales, merchant, operations, product, and analytics team to strengthen the partnership between DoorDash and our SMB partners.

You're excited about this opportunity because you will…

• You solve problems from first principles. You're excited to solve problems in innovative ways, and you resist "this is how it's always been done" thinking.

• You're equally comfortable operating at 10,000 feet and 1 foot. You don't hesitate to get in the weeds and operate at the lowest level of detail, but you're just as comfortable thinking long-term. No job is beneath you.

• You are an owner. You have a demonstrated success of owning and executing multi-stakeholder projects with strong bias for action

• You're unafraid of ambiguity. Rapid change and learning is exciting to you, and you thrive in ambiguous, startup environments

• You're analytical. You let data win arguments, and you're comfortable pulling your own data in SQL or modeling in Excel.

We're excited about you because…

• You have 6+ years of experience in consulting, strategy, business development, operations, technology, banking, analytics or related experience with a track record of leading initiatives and hitting goals

• You are a strong business thinker, able to use 'first principles' to solve challenging business problems at their root level

• You are data-driven, able to analyze data with strong attention to detail and accuracy, and passionate about telling the story behind the numbers

• You are comfortable in a fast-paced, constantly changing team-oriented environment and able to manage multiple deadlines simultaneously

• You are a team player who enjoys collaborating with a diverse team and a variety of stakeholders

• You have proven ability to achieve expert level in:

• Querying languages and data analysis tools such as SQL

• Data analysis tools like Microsoft Excel or Google Sheets

• Presentation software like Microsoft PowerPoint or Google Slides

• Data visualization platforms like Tableau or Sigma

Compensation

The location-specific base salary range for this position is listed below. Compensation in other geographies may vary.

Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. For roles that are available to be filled remotely, base salary is localized according to employee work location. Please discuss your intended work location with your recruiter for more information.

DoorDash cares about you and your overall well-being, and that's why we offer a comprehensive benefits package, for full-time employees, that includes healthcare benefits, a 401(k) plan including an employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid time off, paid parental leave, and several paid holidays, among others.

In addition to base salary, the compensation package for this role also includes opportunities for equity grants.

We expect this position to be filled by 8/5/2024.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using