Manager, Sales Operations

Privia Health Arlington , VA 22201

Posted 3 weeks ago

Overview of the Role:

The Manager, Sales Operations is responsible for the day to day management of the Sales Operations Associates. The associates are primarily responsible for setting meetings for Sales Directors in all of Privia's markets, through cold calls, navigating stalled accounts, and working inbound leads. Additionally, this team scrubs and qualifies new data while supporting bottom of the funnel activities. Day to day operations of the associates will report directly to the Manager, Sales Operations who will be responsible for directing ongoing training and development to raise the market and product knowledge, and general sales acumen of the Sales Operations Associates.

Primary Job Duties:

  • Manage day to day operations of Sales Operations Associates

  • Oversee Salesforce adherence by Field and Associate Team

  • Coordinate with internal departments including legal, finance, population health, network development, and revenue cycle management

  • Work with Field Sales Directors and Market Regional Vice Presidents

  • Develop training and development programs for Sales Operations team

  • Develop mini-trainings for field sales teams on relevant industry topics

  • Support prospective physician visits to headquarters

  • Attend and contribute to Marketing & Sales prospect events

Minimum Qualifications:

  • Bachelor's degree required

  • 3+ years of sales experience required; healthcare sales experience preferred

  • Demonstrable experience managing an inside sales team, providing training and development, and proven track record of supporting team to hit sales goals

  • Experience managing utilization of CRM; preferably Salesforce, including account segmentation, analysis, and pipeline management

  • Willing to travel locally and nationally

  • Must comply with all HIPAA rules and regulations

Interpersonal Skills & Attributes:

  • Able to have honest, difficult conversations with team members

  • Skilled in establishing and maintaining effective working relationships with multiple stakeholders

  • Experience juggling multiple and competing priorities

  • Able to demonstrate critical thinking by turning ambiguous requests into an effective work product

  • Confident thinking quickly and troubleshooting issues under pressure

  • Expresses ideas clearly and effectively, communicates effectively to motivate the listener to action

  • Positive attitude toward company, work, clients, management, and team members

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; and taste or smell. The employee must occasionally lift or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Privia Health is committed to providing equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Privia will provide reasonable accommodations for qualified individuals with disabilities. Privia's goal is for our people to reflect the communities that we serve and to increase representation of women, people of color, veterans and individuals with disabilities in our organization.


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