Our Assistant Managers support the Store Manager in leading teams to maximize the financial output of the store through the optimization of talent, operational execution, and delivery of a rewarding experience for customers and associates. Our Assistant Managers manage a team of high-achievers, who have a passion for excellence, continuous improvement and obsess about getting things done. They are expected to embrace our Mission Statement and Success Drivers for the Assistant Manager position and model Harbor Freight Tool's Core Principles.
Drive sales to exceed financial goals
Support a results-driven store environment
Plan, prepare, and ensure successful execution of special events
Manage payroll and expenses
Is a Subject Matter Expert in all operational processes
Ensure the execution, education and understanding of all Standard Operating Procedures
Manage and participate in the timely and accurate completion of workload
Ensure compliance to company policies and procedures
Selection and retention of high quality talent
Training and development
Promote a team atmosphere
Ensure and model a helpful customer experience
Ensure items are in-stock
Ensure items are priced right
Maintain a safe, clean, and organized store
Ensure a consistent and appropriate level of safety, both in staff behavior and in facility maintenance
Drive For Results
Uses data to set priorities and translates goals into action plans
Consistently pushes self and others for results
Manages internal and external communications
Developing Direct Reports and Others
Is a people builder
Provides challenging and stretching tasks and assignments
Holds frequent development discussions
Creates a climate in which people want to do their best
Motivates and inspires direct reports and teams
Makes each individual feel their work is important
Managing and Measuring Work
Clearly assigns responsibility for tasks and decisions
Sets clear and measurable objectives
Monitors process, progress, and results and provides effective feedback
Makes good decisions based upon a mixture of analysis, experience, judgment and partnership
Sought out by others for advice and solutions
Suggests solutions that are correct and accurate
Customer Focus Experience
Ability to communicate with customers and associates in person and via e-mail and telephone. Ability to intermittently lift, push and/or pull up to 50 pounds.
Requires standing and moving for an entire shift.
Ability to lift, bend, kneel, climb, crawl and/or twist.
Ability to safely climb up and down a ladder.
Ability to become forklift certified and physically able to operate a forklift in accordance with IIPP.
Harbor Freight Tools