Manager, Retail Operations

This position is responsible for the performance, facilitation, and supervision of the daily retail operations at the Ogden Wildcat Store. In correlation with the Wildcat Store Director, develops the overall operational strategy for the store and implements operational plans to drive sales, profitability, productivity, and customer satisfaction. Ensures that store goals, sales events, projects, and staffing needs are met and adheres to approved budgets.

Responsible for day-to-day operations for the Ogden store:

• Supervise managers, buyers, hourly staff, and salespeople.

• Hire/schedule/train/terminate and assign duties.

• Manage the customer service Payment Plan process.

• Supervise managers in events/promotions and operations.

• Benchmark and train managers

• Coordinate scheduling and staffing for the store.

• Manage and coordinate with HR/Faculty Reps and GM buyer to provide the two annual service awards programs.

• Manage and coordinate with faculty and staff, President's office, marketing, vendor, and Commencement Committee in providing cap/gowns for graduates and faculty staff.

• Coordinate personnel and logistics with the Grad Finale committee.

• Manage store Course Materials, Sundries, Gifts, Apparel, Insignia, Technology, and Supplies.

• Manage Staples' contract

• Coordinate and provide supervision of the logistics of the quarterly and annual inventory for the Ogden store.

Required Qualifications

Required:

• Bachelor's Degree, or equivalent combination of education and experience.
• 2 years retail management experience
• 2 years supervisory experience.

Preferred Qualifications

Preferred:

• Strong time management skills

• Solutions oriented

• The ability to lead others

• The ability to understand and analyze expense/revenue figures.

• Proven interpersonal and communication skills

• The ability to work under pressure and handle challenging situations, ability to deal with changes effectively, flexible with daily issues that arise.

• Ability to use positive language and to instill confidence, drive, and enthusiasm in others.

• Decision-making ability and sense of responsibility.

A successful candidate will have the following: Background Check? Yes Benefits Summary

WSU offers a generous benefits package that includes medical, dental, long-term disability, life insurance, retirement, a wellness program with release time and paid incentives, tuition benefits, free tickets to athletic and performing arts events, and paid holidays, vacation, and sick leave.

Posting Detail Information

Job Open Date 06/10/2024 Review Date 06/24/2024 Job Close Date Open Until Filled Yes Notes to Applicant

If you are passionate about what you could offer and accomplish here at WSU, we would love to hear from you. The annual salary for this position starts at $70,000 and may go up from there depending on candidate qualifications. The position comes with a generous benefits package.

To apply, please complete the online application and attach a cover letter, current resume, and the names and contact information for three professional references.

For qualification determination, your application and/or resume must address the required and preferred qualifications and must contain average number of hours worked per week and the dates of employment (i.e., month/year to month/year or month/year to present). If your resume does not contain this information, your application may be considered incomplete.

Screening of applications will begin June 24, 2024. Position will remain open until filled.

Criminal background check required as a condition of employment.

Quick Link for Direct Access to Posting https://jobs.weber.edu/postings/22885

ADA Essential Job Function

ADA Essential Job Function

Physical Activity of this position Extending hand(s) and arm(s) in any direction., Moving about to accomplish tasks, particularly for long distances or moving from one work site to another., Lifting. Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles. , Operate, activate, use, prepare, inspect, place, detect, or position. , Grasping. Applying pressure to an object with the fingers and palm. , Feeling. Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. , Expressing or exchanging ideas. Those activities in which they must convey detailed or important instructions to other workers accurately or quickly. , Ability to receive detailed information with or without assistance., Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. Physical Requirements of this position Light work. Exerting up to 20 lbs of force occasionally and/or up to 10 lbs of force frequently and/or a negligible amount of force constantly to move objects. Use of arm and/or leg controls exerting forces greater than that for sedentary work. Visual Acuity Requirements including color, depth perception and field of vision. Required to perform activities such as preparing and analyzing data and figures; transcribing; using a computer terminal; extensive reading. The conditions the worker will be subject to in this position. None. The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work).