Manager, Resource Operations

Who We Are

We are a well-established independent agency and thriving music business, built to help ambitious brands harness the power of culture to solve their biggest challenges. As a unique mix of experts in culture, technology, and storytelling, we are united by a passion to grow brands in ways that advertising alone can never do.

We are an entrepreneurial business - not a traditional "ad agency." That means we value resourcefulness and tenacity just as much as we value creativity and intelligence. In 2022, Translation was awarded the number three spot in Ad Age's Agency A-List and AdWeek's Multicultural Agency of the Year. One year before, Translation was awarded Ad Age's Small Agency of the Year. We're unapologetically ambitious, but we're also a tight-knit crew.

We are looking for a Resource Operations Manager to join Translation! Resource Operations at Translation is at the core of building an environment that facilitates Growth, Innovation and Culture. It is what drives collaboration, integration and efficiencies across our agency. This role will work closely with the leads to staff, manage and leverage internal and external talent across a broad range of projects.

Please note that this role is a Hybrid role: three days in office and two days remote.

What You'll Do

• Partner with the Director, Resourcing Operations and agency leaders to ensure talent is properly set up to support the business goals and objectives of the organization.

• Coach and advise employees on talent policies & processes, inclusive of talent planning, development, and resource management to promote a culture of continuous growth and development in the business.

• Act as a change agent to assist the business and employees through times of change.

• Recommends opportunities to improve and align processes to better enhance the employee experience.

• Work closely with the People Team to build an engaging, and positive employee experience from application to alumni.

• Build and maintain the resource management library of tools of documents to ensure we are able to identify and utilize our resources quickly and efficiently.

• Regularly identify new/potential freelance talent as well as refresh our current freelance roster in addition to onboarding and offboarding of all UMT freelancers across disciplines.

• Schedule and run weekly allocations meetings as well as any other check in meetings as needed in order to properly align on and solve resourcing challenges and requests.

• Learn about skill sets, passions and past clients as well as build solid working relationships with talent across all disciplines across UMT.

Knowledge, Skills and Abilities

• Possess and deliver excellent written and verbal communication skills, demonstrating the ability to present thoughts clearly, accurately, and succinctly.

• Have the proven ability to work under tight deadlines and handle pressure, while consistently paying attention to accuracy and quality of work.

• Proven ability to quickly and effectively adapt to change and move at the "speed of culture".

• Possess and encourage high degrees of initiative, drive, energy, accountability, creativity and maturity.

• Demonstrated, ability to evangelize and live the core values of Translation.

• Should be flexible/adaptable with strong conflict resolution skills

Minimum Qualifications

• 3+ years of agency or allied communications industry experience that ensures your understanding of advertising, marketing, media, creative, production, public relations, research, agency finance, etc.

• The ability to work independently and sometimes with minimal supervision/oversight.

• Proven ability to quickly and effectively adapt to change and move at the "speed of culture".

• Possess excellent time management, organization and prioritization skills.

Preferred Qualifications

• Have the proven ability to work under tight deadlines and handle pressure, while consistently paying attention to accuracy and quality of work.

• Proven ability to quickly and effectively adapt to change and move at the "speed of culture".

• Digitally savvy; MUST be skilled in Google and Microsoft Office suite (Mac OS).

• Flexibility (when needed) in working hours as we service offices on both coasts and projects/teams internationally.

About UnitedMasters, Inc.

UnitedMasters has over 1.5 million artists on its platform and is growing rapidly. Brands like Diageo, Ally, and ESPN come to UnitedMasters to partner with these artists and play a role in moving culture forward. In the past year, UnitedMasters subscribers have grown rapidly. With $170M raised to date and valued at $550M, UnitedMasters is backed by Andreessen Horowitz, Apple, Alphabet (aka Google), and Disney amongst others. Over the last year, UnitedMasters artists have used our platform to land sync deals with major brands including the NBA, ESPN, Overtime Elite, Bose, Warner Brother Studios and in the NBA video game 2k. These deals give them additional money for their work and increase their exposure.

Salary Hiring Range: $65,000 - $80,000

As a company, we have a location based strategy, which means the salary range could be lower or higher than this if the role is hired in another location. The salary range above is for the NY/CA. Additionally, our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide (e.g. bonus, stock options, 401(k) match, etc.)

Individual pay rate decisions are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors.

The range above is for the expectations as laid out in the job description, however we are often open to a wide variety of profiles, and recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with you as a candidate.

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