Manager, Resiliency Oversight - Cyber Risk Management

Capital One Mclean , VA 22107

Posted 3 weeks ago

McLean 1 (19050), United States of America, McLean, Virginia

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Manager, Resiliency Oversight

  • Cyber Risk Management

Cyber Risk Management, a second line of defense organization within Capital One's Risk Management organization, is a fast growing team focused on providing expert advice, credible challenge, and effective oversight of information security and technology risk activities throughout the enterprise. Associates that make up the Cyber Risk Management team are highly-skilled information security, cyber, technology, and risk management professionals who bring a wealth of experience to bear to deliver high-impact analysis and recommendations that are rooted in direct knowledge of security and technology.

This position represents a unique opportunity to combine hands-on technical and operational experience with a risk management mindset to continue to strengthen Capital One's Technology Resiliency and Resilience Engineering capabilities. This individual will have the ability to leverage their Resilience Engineering, Site Reliability Engineering (SRE) and Technology Resiliency subject matter expertise (SME) to provide effective oversight, credible challenge, and expert advice to help identify, assess, and control risk in these areas ensuring high availability and reliability of critical services.

This position

  • Manager, Technology Resiliency Engineering Risk Oversight - will play a key role in the review, risk identification, risk assessment, reporting, and effective challenge of technology resilience and SRE processes, controls, and capabilities. This individual will provide subject matter expertise, oversight, and effective challenge of key Technology Resiliency areas such as SRE adoption and deployment, chaos engineering adoption/deployment/expansion, our resiliency posture as it relates to our cloud (AWS) and on-prem environments, and technological controls, testing, metrics and standards that enable our resiliency. As part of the second line of defense, this position will also collaborate closely with associates in first line Cyber, Technology, the Lines of Business, as well as other second line of defense risk management offices to perform and support evaluations of the effectiveness of the firm's controls infrastructure and offer independent advice and recommendations regarding ways to further mature the firm's cyber risk management capabilities.

Finally, as a member of a growing organization, you will have the opportunity to shape and further refine your portfolio commensurate with the priorities of the organization and the firm. The position affords opportunities for substantial growth. The demands and high-visibility nature of this position require an expert with a proven ability to work independently in a fast-paced environment and who can begin contributing immediately.

Essential Functions (Responsibilities):

  • Play a role in identifying areas of Availability & Reliability technology risk to provide oversight, analysis, effective challenge, and risk-informed recommendations and expertise

  • Manage the Cyber RM organization's participation in assessing cyber risks associated with Technology Resiliency and monitoring, focusing on technical implementation, controls, testing, and architecture concepts

  • Manage the Cyber RM organizations relationship with our 2nd line Business Continuity and Disaster Recovery partner team

  • Provide technical assessments of Capital One's technology resilience posture, resiliency monitoring posture, SRE, and recovery exercises for design and effectiveness to meet business needs and requirements

  • Review production issues and credibly challenge lessons learned by partnering with Technology teams for risk identification / mitigation

  • Draft assessments for senior management and other stakeholders, to include regulatory agencies and the Board of Directors, as needed

  • Stay current on emerging cyber threats and potential implications to the firm

  • Collaborate effectively with colleagues, stakeholders, and leaders across multiple organizations to achieve objectives

Basic Qualifications:

  • A bachelor's degree or military experience

  • At least 2 years of experience with tools, technologies, and processes in the areas of Technology Resiliency, SRE, Resilience Engineering, Chaos Engineering, or Human Factors

  • At least 3 years of experience consulting, auditing, or working in the fields of information security or information technology

  • At least 1 year of experience drafting reports or analytic assessments for senior management

  • Professional security management certifications: Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), or Certified in Risk and Information Systems Control (CRISC), Certified Reliability Engineer (CRE)

Preferred Qualifications:

  • Professional certification: AWS Certified Cloud Practitioner, AWS Certified Solutions Architect, AWS Certified Security Speciality, AWS Certified Developer, or AWS SysOps Administrator

  • Experience with analysis of emerging threats and reports that describe the implications of threat(s) and opportunities to executives or senior decision-makers

  • Ability to communicate clearly and to interact effectively at all levels of the organization, and to influence as warranted and appropriate to drive to consensus

  • Passion and expertise in cybersecurity and technology risk, with an ability to be confident, respectful, and articulate when registering dissenting or unpopular opinions

  • Ability to manage multiple high-visibility and high-impact projects while maintaining superior results

  • Execution oriented and a self-motivator

  • Familiarity with controls and control frameworks (e.g. NIST Cybersecurity Framework, NIST 800-53, CIS Top 20, ISO, COBIT, etc.)

  • Prior experience working in financial services or other highly-regulated sectors

  • Experience with the Human Factors Engineering (safety and soundness)

  • At least 1 year of hands-on experience with AWS architecture and resilience design

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.


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Capital One Mclean VA

Manager, Resiliency Oversight - Cyber Risk Management

Capital One