Manager, Reporting & Analytics
We serve. We respect our team. We innovate. We are consistent. We are accountable. We do it right.
We are currently searching for a highly motivated Manager of Reporting & Analytics, Guest Operations who will lead a team dedicated to driving revenue and guest experience by identifying business needs based on quantitative analysis and defining solutions that can feasibly be implemented by the business owners.
In a city with enviable quality of life balance, our corporate offices are located in beautiful Southern California in downtown Santa Clarita. Santa Clarita is what CNN Money Magazine calls "one of the best places to live in California." With award-winning schools, special events and a large arts and cultural scene, Santa Clarita is the third largest city in Los Angeles County and is ranked as one of the safest cities in not only California, but in the nation.
Manage cost and revenue insights for Food, Beverage, and Hotel Operations.
Drive Guest Experience reporting and insights.
Lead team of analysts in all financial-related activities including the annual planning process, monthly forecast, and performance and variance analysis.
Craft impactful and engaging presentations to be used at VP/executive leader level.
Analyze a variety of data sources to identify trends, strength and weaknesses and translate findings into effective and actionable plans.
Create forecasting models; explaining processes and techniques to guide decision-making process.
Report on financial status by comparing and analyzing actual results with plans, forecasts, and historical financial data.
Perform ad-hoc analysis of financial metrics, guest demographics, financial data and other quantitative data points.
Recommend new and innovative types of analysis that provide greater insight into customer behavior and needs.
Recommend operational initiatives to the operations team that drive financial or service improvements by identifying areas of best practices, synergies, revenue maximization, cost savings and/or improvement initiatives based on quantitative analysis.
Ability to give strategic direction to operations through visualization and storytelling of findings within the data.
Create dashboards and other data tools for tracking the financial or guest experience performance within Guest Operations.
Coordinate with other members of the finance team to review financial information and forecasts.
Continuously monitor reporting effectiveness, evolves existing reports, develops new reports as needed, and identify opportunities to automate and gain efficiencies in data collection and reporting where possible.
Develop an annual financial plan and monthly forecasts with data driven rationale.
Produce ROI calculations for capital planning and other evaluative purposes.
Bachelor's degree or equivalent related experience.
4-6 years financial analysis experience in a business to consumer industry with an emphasis on statistical and quantitative analysis.
Highly analytical and detail-oriented.
Ability to work independently.
Ability to create executive level Power Point presentations.
Ability to speak effectively to an executive audience.
Ability to perform market analysis and competitive intelligence.
High proficiency in Excel and familiarity with Tableau.
Familiarity with SQL, Business Objects and Micros.
Knowledge of market research and revenue generation.
Flexible Work Schedule! 9/80 alternative workweek schedule providing each employee with one (1) weekday off every two weeks
Time off benefits
Employee Stock Purchase Plan - up to a 15% discount off of FMV of CCL stock
Apply today and set sail on an exciting new career course! Our goal is to be the number one cruise and cruise-tour provider. To make that happen, we need qualified, top-notch team members. If you're looking to get your talent noticed, apply today! Our application process is quick and easy:
Apply online at http://princess.com/careers. Enter the job title into the keyword search to access the job. If you are already on the Princess Cruises website be sure to create a profile and then apply directly to your specific job.
Princess Cruises is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.*LI-CW1 *LI