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Manager, Quality & Regulatory Management

Expired Job

Cardinal Health Dublin , OH 43016

Posted 4 months ago

Manager, Quality & Regulatory Management

Anti Diversion Investigator Role

QRA Management is responsible for strategic oversight and leadership direction over multiple job families or areas of expertise within the QRA function.

Accountabilities

  • Execute all applicable site visits as required.

  • Schedule, prepare for, and thoroughly complete, all assigned QRA investigations in a timely manner.

  • Promptly submit an inclusive and objective, fact based, written report that requires minimal to no editing/revision, and delivers the relevant facts from which CAH can properly assess a customer's controlled substance business.

  • Ensure collaboration across all Anti Diversion teams, field sales teams, regulatory compliance teams, and customers, to ensure the investigation process continues to meet Anti Diversion program expectations.

  • Exercise sound logistical and financial decision making when scheduling work and batching visits to drive efficiency and savings from a cost per visit standpoint.

  • Take opportunities to participate in continuing education sessions, training programs, or industry conferences, to continue to develop skills and obtain knowledge relevant to local and national drug diversion trends.

  • Support Anti Diversion team members in obtaining needed data elements and follow up customer discussions.

  • Provide information and support regarding adherence to Anti Diversion program and applicable regulations.

  • Apply thought leadership and expertise to assess, evaluate, manage, mitigate and balance risk and enhance Anti Diversion program performance.

  • Participate in Anti Diversion program enhancement initiatives involving threshold management, objective criteria, national average data use, data gathering, and site visit process improvement opportunities.

  • Monitor federal, state, and local regulatory agency activities within assigned region.

  • Serve as liaison with local, state and federal government agencies.

Qualifications

  • Bachelors in related field, or equivalent work experience, preferred

  • 8+ years experience in related field, preferred

  • Prior experience/knowledge of controlled substance regulations, including those promulgated by DEA and State Boards of Pharmacy, preferred

  • Prior experience with high level communications, problem resolution, analytical thinking, preferred

  • Prior experience with investigative work, or law enforcement experience, preferred

What is expected of you and others at this level

  • Manages department operations and provides leadership and support of Anti Diversion program to key stakeholders

  • Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to independently manage Anti Diversion program requirements

  • Participates in the development of policies and procedures to achieve specific goals

  • Provides solutions which may set precedent

  • Receives guidance on overall program objectives

  • Operates within the guidelines of the Anti Diversion program

  • Decisions have a short-term impact on work processes, outcomes, and customers

  • Interacts with peers, customers, and management at various levels including senior management

  • Acts as a mentor to less experienced colleagues

  • Manages a geography/territory that may require driving distances and routine flying.

Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.


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Manager, Quality & Regulatory Management

Expired Job

Cardinal Health