Manager, Quality Improvement (Priority Health)

Spectrum Health Grand Rapids , MI 49504

Posted 2 months ago

Manages the Quality team who has responsibility for operational and external audit programs.

Additional responsibilities include:

  • Develops corrective action plans for audit findings requiring correction.

  • Develops measures and metrics that are industry tested and works with internal staff to achieve them.

  • Achieves corporate goals and customer expectations in an effective and efficient manner with respect to operational accuracy. Reduces variation in practices for sampling, auditing and measuring quality performance.

  • Sets vision for operational excellence in operational accuracy.

  • Meets cost targets as established in corporate goals.

  • Sets budgets with quantified assumptions that are tracked and met every year.

  • Understands the competitive landscape with constant awareness of external and internal expectations to perform accordingly.

  • Staffs key resource roles with competent, creative and proven employees/leaders.

  • Manages communication within and outside the division in an open and transparent manner to garner optimum understanding and support for quality practices.

  • Keeps a pulse on employee engagement/satisfaction and advocates for employee importance as a member of the corporate executive team.

  • Keeps quality programs current and competitive.

  • Assures correctness in reporting performance.

  • Coordinates third party audits emanating from external or internal sources. Assure compliance with regulations in documentation and quality practices.

  • Follows a documented/established quality program; assures it is industry strong and effective.

  • Assures adherence to corporate policies in operational practice.

Basic Qualifications:

Education

  • Bachelor's Degree or equivalent, in health care, engineering, case management, business administration

Experience - skills, knowledge, abilities typically gained through 5+ years of related health care, business, or quality improvement experience 3 years of experience typically gained through skills/knowledge/abilities in a leadership role 3 years of experience typically gained through skills/knowledge/abilities in Skills, knowledge, abilities typically gained through 3+ years of related experience

Preferred Qualifications:

Education

  • Master's Degree or equivalent

Experience

  • Experience working in an organization of size and complexity comparable to Spectrum Health

Spectrum Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, sexual orientation, veteran status, or any other legally protected category.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Third Party Liability Manager Priority Health

Spectrum Health

Posted 3 days ago

VIEW JOBS 4/7/2020 12:00:00 AM 2020-07-06T00:00 The Manager, Third Party Liability is responsible to effectively provide day-to-day direction to the Third Party Liability (TPL) teams to ensure the goals and standards of the departments are met and to provide effective management of both areas. * Ability to successfully lead teams through change * Metric Driven, with ability to adjust focus based on shifting priorities * Self-motivated and driven to meet goals * Medical Claim knowledge a plus Basic Qualifications: Education - Bachelor's Degree or equivalent Experience - Skills, knowledge, abilities typically gained through 2+ years of related experience Preferred Qualifications: 2-5 Year of management experience Salesforce, Onbase and Facets knowledge preferred Spectrum Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, sexual orientation, veteran status, or any other legally protected category. Spectrum Health Grand Rapids MI

Manager, Quality Improvement (Priority Health)

Spectrum Health