This position requires specialized skills and knowledge to handle the challenges and complexities of the office and project quality activities. With authoritative decision-making this role's recommendations have a significant impact on business line quality policies and programs. This role may supervise the work of assigned quality personnel as needed.
Implement and supervise technical quality (i.e., adherence to client, regulatory agency, and company requirements), and help to maintain harmonious client relations
Communicate effectively with all labor grades, and contribute ideas that stimulate positive direction of business line personnel
Serve as project Quality Manager on small to medium sized projects, if necessary
Maintain relationships with key internal and external Clients and external Quality community
Typically manage personnel and provide an environment for the development and professional advancement of staff members, including on-the-job and formal training and development opportunities ,and timely performance feedback
Other duties as assigned