Manager Public Affairs/Communications

Waste Management Fairport , NY 14450

Posted 1 week ago

Equal Opportunity Employer: Minority/Female/Disability/Veteran

Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects.

I. Job Summary

Establishes positive relations between the company and its various publics through creative use of the news media, speaking engagements for company executives and other public relations vehicles.

II. Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.

  • Generates opportunities to promote a positive image of the company producing a climate in which the company can operate most effectively. \

  • Establishes strong positive relationships with the news media, consumer groups, community organizations, and others who are in a position to impact the company's public image. Uses relationships to suggest stories, provide quotes from company authorities and obtain interviews.

  • Researches and reads extensively in order to learn corporate and divisional objectives, understand key industry issues, and spot industry related news stories that provide opportunities to advance the interests of the company.

  • Responds to press inquiries by either selecting the appropriate company authority and briefing them on issues and suggesting answers, or responding as a company spokesman.

  • Evaluates social and political issues and determines the appropriate extent of the company's involvement. On major issues, develops a strong, consistent platform which provides media coverage, direct contact with producers and exposure to elected officials.

  • Writes public statements issued by executives including speeches, testimony, articles and press releases. Researches issues, gathers material from company experts, and presents in an interesting fashion so that audiences can understand and the press will want to quote.

  • Reviews and selects public speaking opportunities for executives. Prepares executives by briefing on issues and meeting specifications, composing biographies of VIPs, anticipating questions and answers, and rehearsing the delivery. For critical, televised events, may consult with media expert.

  • Determines target markets, writes press releases and communications, and develops a plan of action outlining creative means of generating publicity.

  • Writes material for corporate communications which increases the visibility of senior executives within the company and explains corporate objectives and industry issues to employees.

  • Manages the community relations program which provides favorable publicity.

  • Hires and directs the work of a public relations company or freelance staff for large, critical projects as needed.

III. Supervisory Responsibilities

The highest level of supervisory skills required in this job is the management of supervisory employees. This includes:

  • Direct supervision of ________ full-time employees, including:

  • Indirect supervision of ________ full-time employees.

IV. Qualifications

The requirements listed below are representative of the qualifications necessary to perform the job.

A. Education and Experience

  • Required: Bachelor's Degree, or equivalent experience, in Public Relations, Business Administration or similar area of study, and seven to ten years previous experience.

  • Preferred: Master's Degree, or equivalent experience, in Public Relations, Business Administration or similar area of study, and seven to ten years previous experience.

B. Certificates, Licenses, Registrations or Other Requirements

  • None required.

C. Other Knowledge, Skills or Abilities Required

  • None required.

V. Work Environment

Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

  • Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the work day;

  • Required to exert physical effort in handling objects less than 30 pounds rarely;

  • Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) rarely;

  • Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely;

Normal setting for this job may include one or more of the following: office setting.

Benefits

At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click "Apply."

I understand that applying to this job indicates that I have the legal right to work in the United States. I agree to perform physical duties of this position as outlined in the job with or without reasonable accommodations. I understand that if offered the position, I will be required to pass a drug screen.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Pharmacy Manager

Walgreens

Posted 3 days ago

VIEW JOBS 3/21/2019 12:00:00 AM 2019-06-19T00:00 Job Responsibilities/Tasks Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues in a timely manner and answers questions to ensure a positive customer experience. * Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). * Develops strong relationships with most valuable customers by anticipating customer needs and proactively offering services. Leads efforts to enhance customer experience by increasing focus on healthcare services (e.g. patient consultation, medication management, drug therapy reviews, and perform retail, clinical, or wellness services such as immunizations, flu shots, and diabetes awareness) thereby promoting the shift of the pharmacy role from transactional to interpersonal. * Participates and assists in community events as requested by Store Manager or Healthcare Supervisor. Operations * Counsels patients and answers their questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, over-the-counter products, and refers to medical provider as needed to ensure medication is taken correctly, health needs addressed, and satisfaction with service. * Performs pharmacist tasks including compounding, drug therapy reviews, verification, and medication management. Reviews, interprets and accurately dispenses prescribed medications when necessitated by workload. * Ensures the pharmacy operates in accordance to regulations, company policies and standards. Responsible for establishing procedures that promotes the efficient workflow of the pharmacy including overseeing the staff scheduling, assigning roles, coordinating activities and soliciting employee suggestions. Responsible for the opening and closing of the pharmacy and shift change and scheduling duties. * Ensures the use of all elements of the Good Faith Dispensing policy in conjunction with state and federal controlled substance laws when filling prescriptions. The Product Review/Retail Fill Process Pharmacist has the ultimate responsibility for ensuring that the elements of Good Faith are present. * Collaborates with Store Manager to define and develop new strategic business opportunities. * Maintains current knowledge of information technology associated with pharmacy systems such as Intercom Plus, registers, robots, StoreNET to provide support to customers as well as pharmacy staff. Proposes and implements enhancements to pharmacy systems to further promote productivity. * Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. * Follows-up with medical providers' offices to clarify prescribed medications, dosages, refills, interactions and allergies to suggest alternative medications, and answer medical provider questions. * Performs retail, clinical, and wellness services such as immunizations, flu shots, diabetes awareness and other preventive healthcare services. * Partners with Central Pharmacy Operations for customer registration, 3rd party reviews, and assists with resolving customer issues to support the Well Experience locations. In virtual environments, conducts virtual product review by following specific company procedures and guidelines (e.g. using specific photographs taken by the technicians sent electronically during the F4 process and reduce transactional tasks). * Manages the maintenance, housekeeping, and improvement of the pharmacy department including repairs, cleaning, new equipment and changes to the layout to ensure a functioning, presentable and efficient pharmacy. * Prepares, maintains and submits all records, reports, and other documentation as required by state and federal laws to run the pharmacy business (e.g. operating statements, performance indicator reports, supervision notes, deletions, transfers, etc.). People & Performance Management * Collaborates with store manager on pharmacy staff hiring and carries out discipline and termination as necessary. * Partners with Store Manager to establishing expectations and goals while promoting teamwork. Monitors and recognizes pharmacy employee progress and implements rewards programs while fostering a shared vision. Optimizes customer experience through focused coaching and performance behaviors. * Manages pharmacy staff performance by conducting formal performance reviews, oversees and ensures the training of pharmacy employees (e.g. using the correct processes and tools in order to drive efficiency in the pharmacy, leading and driving technician tasks and activities). Ensures compliance with employment laws. * Identifies and develops high potential team members and collaborates with store manager to proactively managing career progression. * Addresses employee relations concerns and maintains morale by checking on employee welfare, addressing complaints, conflicts and ensures positive employee-management relationship. Training & Personal Development * Maintains and enhances current knowledge and skills related to pharmacy and healthcare by reading pharmacy related journals, company publications, and communications. Maintains awareness of developments in retail and management and pursues best practices that would enhance performance and business acumen. * Obtains necessary certifications, education credits and training such as People Plus Learning modules as required by the Company. * Seeks professional development by monitoring one's performance, solicits for constructive feedback, and leverages healthcare supervisor and store manager as mentor and coach. Communications * Supports the Store Manager by communicating relevant corporate health and wellness services or strategy information to pharmacy staff. Business Performance Management * Responsible for analyzing performance data including pharmacy financial, customer service, and inventory. Manages pharmacy asset protection activities and oversees inventory management. Reviews KPI's with Pharmacist, Store Manager and Healthcare Supervisor. Identifies pharmacy performance trends and opportunities for improvement. Business Planning * Develops and maintains good relationships with local medical community including physicians, nurses, and other health care providers. Reaches out to the community to promote the pharmacy business and further enhance growth opportunities. Supports Store Manager in expanding health and wellness awareness in the community. Basic Qualifications * BS in Pharmacy or Pharm D Degree from an accredited educational institution. * Current pharmacist licensure in the states within the district (or willing to obtain in 1 year) per district guidelines. * Certified Immunizer or willing to become an immunizer within 90 days of hire. * 1 year pharmacy experience in a retail setting including prescription filling and verification, records and legal compliance, pharmacy operations, pharmacy software and technology systems and insurance. * Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws. Preferred Qualifications * Supervisory experience planning, organizing, and directing the work of pharmacy staff. * Overall score of Exceeds Expectations for the most recent performance review period and an overall score of Meets or Exceeds Expectations for ApplySave jobSaved Walgreens Fairport NY

Manager Public Affairs/Communications

Waste Management