Imagine a position where you can help cultivate instrumental relationships in a rapidly growing division of a FORTUNE Magazine voted "Top Company to Work For." The Manager, Provider Relations would allow for just that experience. In this position, you could play a key role in the continued growth of your team as well as the company as a whole.
As the Manager, Provider Relations, you will be responsible for the management of the all assigned provider providers for the Back-up Care Advantage Program (BUCA) network. You will focus primarily on corporate partnerships and higher-volume providers and understand how these providers impact the network.
What you will be doing:
Develop and maintain positive relationships with assigned corporate and high-volume providers through effective and ongoing communication, training and providing timely feedback.
Negotiate provider rates for all assigned providers as required.
Develop and maintain strategic partnerships with key corporate providers.
Identify efficiencies and process improvements while working with internal and external stakeholders.
Maintain up-to-date knowledge about provider network and provider utilization.
Support the Contact Center as needed with difficult to fill cases by suggesting alternative solutions and/or reaching out to providers directly to ensure quality care.
Ensure a strong line of communication with team responsible for the daily transactional work required to support the BUCA providers that the manager is assigned to.
What we hope you will bring to this role:
Bachelor's degree preferred or equivalent work experience.
4 years' experience in sales and/or account or vendor management.
Background in Human Services or Early Childhood Education preferred.
Excellent written and verbal communication skills as well as excellent phone manner.
Proficient in basic Microsoft applications (Word, Excel, Outlook) and the Internet to source recruitment leads.
Ability to multi-task and prioritize in a fast-paced environment.
Strong organizational and time management skills as well as attention to detail.
Bright Horizons is dedicated to creating a workforce that promotes and supports diversity and inclusion. We provide equal employment opportunities to all individuals without discrimination. Bright Horizons complies with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW.
Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the recruitment helpdesk at 855-877-6866 or firstname.lastname@example.org. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
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