Manager, Project Management & Business Analyst

Overview

About MPOWERHealth:

For over a decade, MPOWERHealth has supported the independent musculoskeletal physician with best-in-class clinical services, back-office solutions, and advanced technology. We pride ourselves on being a partner that offers foresight to customers. We simplify what's complex, and we help them find a better way. Our best-in-class analytics coupled with industry-leading expertise make MPOWERHealth the company our customers can rely on no matter what lies ahead.

Benefits:

• Multiple medical plan options

• Health Savings Account with company contributions

• Dental & vision coverage for you and your dependents

• 401k with Company match

• Vacation, sick time & Company paid holidays

• Company wellbeing program with health insurance incentives

Job Summary

The Project Manager/Business Analyst for our IT Solutions team has responsibilities for ensuring technology projects and business applications support the efforts of MPOWERHealth's employees and customers in ways that are congruent with overall company goals and objectives.

Responsibilities

Essential Job Duties and Responsibilities

• Work with business users, technology team, and external clients/vendors to identify and understand business needs related to data acquisition, delivery and reporting

• Elicit, analyze and validate requirements, understand dependencies and perform gap analysis

• Document reporting requirements and specifications, and provide to all stakeholders for approval

• Coordinate closely with developers to ensure requirements are communicated and implemented

• Document and provide walk-through of reporting definitions and reports/metrics to users

• Work closely with business users to verify business requirements are met and assist them with testing

• Become the subject matter expert as it relates to internal data needs and dependencies

• Manage reporting inventory so that unused/outdated reports and metrics are removed or replaced

• Adopt agile methodology, apply its principles, and train users

• Identify improvement opportunities (proactive and reactive)

• Assist in tracking progress of deliverables and communicating

• Build and maintain strong relationships with business and IT users, both, onshore and offshore

• Coordinate internal resources and third parties/vendors for the flawless execution of projects

• Ensure that all projects are delivered on-time, within scope and within budget

• Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility

• Ensure resource availability and allocation

• Develop a detailed project plan to track progress

• Use appropriate verification techniques to manage changes in project scope, schedule and costs

• Measure project performance using appropriate systems, tools and techniques

• Report and escalate to management as needed

• Manage the relationship with the client and all stakeholders

• Perform risk management to minimize project risks

• Establish and maintain relationships with third parties/vendors

• Create and maintain comprehensive project documentation

• Other duties as assigned

Qualifications

Education and/or Experience

• 5+ years as an IT Business Analyst focused on data management and reporting

• 3+ years working with Healthcare or Financial data

• 2+yearswritingbasicSQL Server queries

• 1+ years using Agile methodology

• Strong experience working with database and report developers

• Demonstrated ability in meeting deadlines and communicating progress across projects

• Ability to coordinate and collaborate with other team members and business owners

• Excellent communication, organization and time management skills

• Ability to understand the details but also summarize

• Bachelor's degree or higher

Skills/Specialized Knowledge

• Proficient with MS Office especially Word, Excel, and PowerPoint

• Proficient MS Project, Azure DevOps, Jira, Monday or similar project management tools

• Familiar with EHR, EMR, PM, and/or other common physician practice software

• Ability to develop and communicate KPIs

• Ability to perform process decomposition

• Ability to develop SharePoint workflows and templates

Other Requirements

• Must maintain professional appearance.

• Ability to be at work on a regular and consistent basis

Physical and Mental Demands

This position will spend long hours sitting and using office equipment and computers. The position may also entail light lifting of supplies and materials occasionally, up to and including 20 pounds in addition to reaching, stooping, standing, and walking. This position requires the ability to talk, hear, compare, compute, compile, copy, analyze, coordinate, synthesize, negotiate and communicate. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

Work Environment

Standard office working environment that may be busy and noisy at times.

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Responsibilities Essential Job Duties and Responsibilities

• Work with business users, technology team, and external clients/vendors to identify and understand business needs related to data acquisition, delivery and reporting

• Elicit, analyze and validate requirements, understand dependencies and perform gap analysis

• Document reporting requirements and specifications, and provide to all stakeholders for approval

• Coordinate closely with developers to ensure requirements are communicated and implemented

• Document and provide walk-through of reporting definitions and reports/metrics to users

• Work closely with business users to verify business requirements are met and assist them with testing

• Become the subject matter expert as it relates to internal data needs and dependencies

• Manage reporting inventory so that unused/outdated reports and metrics are removed or replaced

• Adopt agile methodology, apply its principles, and train users

• Identify improvement opportunities (proactive and reactive)

• Assist in tracking progress of deliverables and communicating

• Build and maintain strong relationships with business and IT users, both, onshore and offshore

• Coordinate internal resources and third parties/vendors for the flawless execution of projects

• Ensure that all projects are delivered on-time, within scope and within budget

• Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility

• Ensure resource availability and allocation

• Develop a detailed project plan to track progress

• Use appropriate verification techniques to manage changes in project scope, schedule and costs

• Measure project performance using appropriate systems, tools and techniques

• Report and escalate to management as needed

• Manage the relationship with the client and all stakeholders

• Perform risk management to minimize project risks

• Establish and maintain relationships with third parties/vendors

• Create and maintain comprehensive project documentation

• Other duties as assigned