Manager, Program Manager II

Our Opportunity:

Chewy is seeking a Regional Manager of Capacity to support our North American fulfillment center network. If you are excited about leading a team and using big data to drive step function improvement and revolutionize e-commerce fulfillment then this opportunity is for you. The ideal candidate will have a passion for problem solving and process improvement, a track record for utilizing data to drive decisions, and exceptional cross organization collaboration skills. This role will interact with all levels of the organization and requires a candidate that has excellent written and verbal communication skills. Be responsible for the capacity/slotting strategy at a local level and take part in new launch projects/reprofiling. This role will allow you to lead and develop a team of smart, passionate, highly motivated slotting specialists. If you're equally passionate about e-commerce fulfillment and career growth, an opportunity at Chewy may be a great match!

What You'll Do:

• Lead a team of up to 8 slotting specialists located across the Chewy Fulfillment Network.

• Define the daily standard work for the slotting specialist team and ensure standards are being met.

• Manage location capacity and direct the capacity team to make the necessary adjustments to ensure fulfillment centers are utilized in a manner that drives operational efficiency.

• Monitor site level compliance to established slotting, consolidation, and capacity programs across Chewy's Fulfillment Network.

• Develops Fulfillment Center specific strategic initiatives that enables each site to meet the demands of a growing item catalogue and cubic storage requirement.

• Leads large scale cross functional projects to improve capacity and building utilization.

• Manages multiple cross functional projects simultaneously.

• Develop the team of slotting specialists into the next level by providing constructive feedback and developmental opportunities.

What you'll need:

• Bachelor's degree in operations management, supply chain or similar.

• Minimum of 3 years of experience leading a remote team of hourly associates.

• Intermediate skill level with MS Excel and SQL is required.

• Experience in product placement, warehouse design and optimization, and affinity analysis.

• Requires good quantitative and analytical skills; this role caters to someone that loves to solve difficult and complex problems.

• Ability to work in both a team environment or independently, and comfortable handling some ambiguity.

• Able to handle a fast-paced, changing environment workplace.

• Able to meet tight deadlines while supporting various projects.

• Able to communicate clearly and boil down complex topics into clear problem definitions with data-driven recommendations that drive company-wide decisions.

• Ability to travel up to 50% of the time.