Manager, Product Owner - Tylenol & Zarbee's

Kenvue is currently recruiting for:

Manager, Product Owner - Tylenol & Zarbee's

This position reports to the Director, Consumer Experience & DXP and is based in Skillman, NJ.

Who we are

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we're the house of iconic brands - including Neutrogena, Aveeno, Tylenol, Listerine, Johnson's and BAND-AID Brand Adhesive Bandages that you already know and love. Science is our passion; care is our talent. Our global team is made up of ~ 22,000 diverse and brilliant people, passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact the lives of millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage - and have brilliant opportunities waiting for you! Join us in shaping our future-and yours. For more information, click here.

Role reports to: Director, Consumer Experience & DXP

Location: Kenvue's corporate headquarters is currently located in Skillman NJ, but is scheduled to move to Summit, NJ in or around early 2025.

Travel %: 10

Pay: Annual base salary for new hires in this position ranges from $97,000 to $166,500. This takes into account a number of factors including work location, the candidate's skills, experience, education level & other job-related factors.

What you will do

This Consumer Experience (CX) Manager will be the Product Owner for Tylenol & Zarbee's and is responsible for leading a high-performing, agile team managing their respective websites and CRM. In this role, collaboration will be critical for success, with a need to partner closely with Brand Growth and Squad brand partners, Tech and Platform teams, Consumer Brand Insights (CBI), and external partners. The CX Product Owner will work with the team to design and deliver personalized, consumer-centric brand experiences that intercept the moments that matter to increase mental availability, drive category entry and generate data to fuel activation and innovation.

Key Responsibilities

• Lead the product roadmap and release planning for Tylenol and Zarbee's initiatives, inform brand product backlogs, and solve for dependencies and priority conflicts

• Lead the strategy and approach for CRM

• Identify, assess, and communicate site opportunities to improve processes, modernize the digital experience, and create engaging consumer journeys.

• Continually assess digital performance to figure out what is / isn't working using data, analytics and insights to continuously optimize performance, delivering aligned success metrics

• Test new strategies, iterate tactics, and refine the customer experience across brand websites/apps and email marketing channels

• Participate as a key member of Brand Growth leadership teams, gaining insights on brand and customer strategies to translate 3-year operating plan priorities into strategic digital roadmaps

• Understand new consumer digital experience trends and educate internal key partners and business leaders on opportunities and best practices to grow our consumer satisfaction, loyalty, and engagement.

• Identifies interdependencies and opportunities to simplify and streamline activities to allow team members to be more effective.

• Collaborates with digital vendors to monitor/optimize digital delivery process and user experience, ensuring third-party contractors, freelancers and other internal and external partners are clear on priorities and expectations.

• People leader responsibilities to develop talent and lead a technical team.

What we are looking for

Required Qualifications

• A minimum of a Bachelor's Degree

• A minimum of 5 years of successful and progressive commercial experience within the healthcare or CPG industry is required

• Ability to set and communicate priorities across projects, hold stakeholders accountable, and lead multiple projects simultaneously with emphasis on quality and flawless execution

• Must be innovative, proactive, and strong analytically with excellent overall business acumen

• Ability to build strong relationship with internal/external stakeholders to cultivate partnerships, craft the development of innovative solutions, and drive change

Desired Qualifications

• At least 3 years of experience in digital marketing, web development, mobile app development, eCommerce, CRM and/or related fields preferred

• Hands on experience with product management, software development, user experience design, data & analytics is preferred.

• Experience with any of the following consumer health categories is a plus: pain, cough cold & flu, allergy, supplements

What's in it for you

• Annual base salary for new hires in this position ranges from $97,000 to $166,500. This takes into account a number of factors including work location, the candidate's skills, experience, education level & other job-related factors.

• Competitive Total Rewards Package*

• Paid Company Holidays, Paid Vacation, Volunteer Time, Flexible Ways of Working & More!

• Learning & Development Opportunities

• Employee Resource Groups

• Note: Total Rewards at Kenvue include salary, bonus (if applicable) and benefits. Your Talent Access Partner will be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the recruitment & hiring process.

Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

#LI-AO1