Manager, Product Management

GEICO is seeking an accomplished, customer obsessed, and results oriented Manager, Product Management to join our Sales Product Team.

This position is preferably a hybrid role, however, exceptional remote candidates will be considered.

Hybrid locations include: Washington, DC, Fredericksburg, VA, San Jose/San Francisco, CA, Chicago IL, Seattle WA, New York, NY, and Indianapolis, IN.

In this role, you will be responsible for defining, building, and launching experiences, products, and/or capabilities that accomplish product-market fit and deliverable measurable value to GEICO. This role requires the ability to shift between Vision, Strategy and Execution at different times throughout the day or week, depending on the context. This role will have a strong emphasis on sprint-team leadership and delivery elements with additional opportunities for Product Discovery work.

The ideal candidate:

• Understands when to shift between Vision, Strategy, and Execution modes depending on product/feature maturity and product lifecycle context

• Is exceptional at eliciting and defining functional and non-functional requirements that Business, Technology, and Design teams easily understand

• Is exceptional at identifying, facilitating, and concluding trade-off discussions with stakeholders

• Is exceptional at leading a sprint team of cross-functional partners focused on a common goal, including hosting team-level Agile ceremonies and developing a healthy backlog in advance of delivery

• Possesses a bias for action and data-driven decisionmaking. They roll up their sleeves and seek knowledge about the data, the architecture, the customer needs, the business goals, or any other domain that contributes to defining problem-solution fit and delivering value

• Is comfortable navigating product discovery and synthesizing insights from data and/or research. Experience leveraging clickstream tools, session replay tools, analyzing business/market data, reviewing customer research, etc. is preferred.)

• Is a team player, highly collaborative, and genuinely enjoys working alongside other Product Managers with similar/adjacent goals

• Is self-motivated and eager to develop as a Product Manager

Job Responsibilities

• Define and own the 6-9-month feature roadmap to drive priorities for your team taking into value creation and cost to create value

• Translate business and customer needs into insights, hypotheses, and functional/non-functional requirements that Designers and Technologists use to build experiences, products, features, and capabilities

• Have an end-to-end understanding of features and how they fit into the larger ecosystem to be able to anticipate impacts from changes in other parts of the business

• Work closely with tech leadership and architecture to understand the tradeoffs of technical decisions and how they impact the customer experience

• Rally teams and senior stakeholders to your product direction and proactively leverage relationships throughout the ecosystem

• Leads at least 1 sprint team of cross-functional teammates and owns the direction, backlog, and delivery plan

• Reports on feature performance to stakeholders demonstrating incremental value creation

• Encourages adaptability informed by emerging solutions, industry trends and changing customer needs

• Defines scalable product solutions by deep knowledge of internal and external customers habits

• Understands technology concepts and how underlying product services perform across channels and customer touchpoints

• Fosters a strong agile discipline and inspires teams to continuously improve delivery through understanding of key agile metrics

• Identify and measure feature KPIs (Key Performance Indicators), with an eye to adjusting and refining your roadmap as the data dictates

Basic Qualifications:

• 3+ years of experience preferably in Agile product management
• 3+ years of experience translating Features into Consumer or Associate facing products
• 3+ years managing all aspects of a product feature throughout its lifecycle from concept to delivery
• 1+ years leading, mentoring, and coaching product managers

Preferred Qualifications:

• High sense of accountability and strong problem-solving skills

• Excellent written and verbal communication skills

• Strong interpersonal and collaborative skills to influence across the organization

• Insurance industry experience preferable, not required

• Bachelor's Degree or military experience

• Agile certifications preferred (i.e., SAFe, Scrum Alliance, Scrum.Org, ICAgile, PMI-ACP)

Annual Salary

$86,000.00 - $154,000.00

The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations.

At this time, GEICO will not sponsor a new applicant for employment authorization for this position.

Benefits:

As an Associate, you'll enjoy our Total Rewards Program* to help secure your financial future and preserve your health and well-being, including:

• Premier Medical, Dental and Vision Insurance with no waiting period

• Paid Vacation, Sick and Parental Leave

• 401(k) Plan

• Tuition Reimbursement

• Paid Training and Licensures

• Benefits may be different by location. Benefit eligibility requirements vary and may include length of service.

Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.