Manager, Product Management

JOB SUMMARY

The Manager, Product Management will be responsible for defining and launching a leading product development process (from ideation to successful product launch) to be used by all lines of business. This role will assume leadership in ad hoc cross-functional team building and input gathering and will be at the center of a fast paced, highly visible effort. The role will operate in a highly matrixed environment with numerous key stakeholders.

MAJOR DUTIES AND RESPONSIBILITIES

Actively and consistently support all efforts to simplify and enhance the customer experience.

Deeply understand industry best practices in product development process specific to the Cable or telecommunications space and translate appropriate steps for unique organization and market position.

Translate high level process goals into specific sub-processes with appropriate documentation by collaborative information gathering.

Develop communication plan for stakeholders and process participants.

Proactively identify analysis to support the effort and conduct with deep analytics when appropriate while maintaining an eye toward the bigger picture.

Support the development and communication of Product Strategies dependent on new services/features to drive financial results.

Work with engineering, product management peers, marketing stakeholders and key market areas on implementing strategy.

Lead content and product launches and enhancements of products in the two Charter Operating Units to include working with Corporate Engineering, Corporate and Field Marketing and Field Engineering.

REQUIRED QUALIFICATIONS

Skills/Abilities and Knowledge

• Ability to read, write, speak and understand English

• Ability to learn from a new environment and make an impact quickly

• Ability to manage and foster change

• Ability to lead large, cross-functional teams in order to achieve business goals and results

• Ability to listen to multiple points of view and synthesize against goals for recommendations

• Ability to plan, prioritize and organize effectively and independently

• Ability to handle multiple projects and tasks

• Ability to make decisions and solve problems while working under pressure

• Ability to show judgment and initiative and to accomplish job duties

• Ability to analyze and interpret data and synthesize recommendations

• Ability to communicate with all levels of management and company personnel

• Ability to communicate verbally and in writing in a clear and straightforward manner

• Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc.)

• Proficiency with Word, Excel, PowerPoint

• Effective organizational and office management skills

• Effective cognitive and communication skills

• Effective analytical skills

• Effective business sense and sense of urgency to achieve business results

Education

Undergraduate degree required

Related Work Experience

Product Development Process

• 3-5 years

Related industry experience (Cable, Telecommunications, Software/Online Services)

• 3-5 years

PREFERRED QUALIFICATIONS

Education

MBA

Technical degree related to the telecommunications field or operational/process optimization

Related Work Experience

Product Management and/or Product Development Experience Required, preferably in Cable, Telecommunications, Software or Web Services

Management or leadership experience

• 2+ years

WORKING CONDITIONS

Office environment

Limited Travel

MPD535 2024-34396 2024

Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

This job posting will remain open until 2024-07-26 09:00 PM (UTC) and will be extended if necessary.

The pay for this position has a salary range of $96,300.00 to $170,900.00. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.

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