Manager, Process Improvement

Position Summary...

What you'll do...

Builds and maintains relationships with compliance, field teams, sustainability, and vendors to support all Waste and Recycling programs at Walmart Stores, Sam's Club, and Supply Chain. Waste and Recycling programs include: Cardboard Recycling, Green Waste, Organic and Meat Recycling, Metal Recycling, Mixed Recycling, Plastic Film Recycling, Solid Waste and Trash. The Program Manager will also serve as a resource for Facility Services associates, provide support with Waste and Recycling escalations on a daily basis, and responsible for ensuring all communication is sent to stores and updated in the work order management system.

• Thrive on a fast paced, high-demand team responsible for numerous Waste and Recycling programs and initiatives across our fleet

• Provide quality service to all Walmart Inc. retail and non-retail locations

• Manage program budgets, manage to plan, and track and avoid additional costs where necessary

• Creating and driving relationships with internal and external stakeholders

• Defining scopes of work for new and existing programs and ensuring service providers meet key performance indicators as outlined

• Oversee schedules of services, ensuring scheduled services are performed, and optimize services when and where necessary to the business

• Manage the flow of work orders and drive completion timelines according to the scope of work defined

Additional Job Description

Develops initiatives and processes for key business functions to drive business goals, objectives, and programs by analyzing data and evaluating key business components in order to assess current performance baselines; identifying gaps, opportunities, and needed improvements in key business functions; evaluating and updating current practices on a continuous basis; developing improvement solutions; ensuring program processes are simple, executable, and sustainable for future use with manageable roll out plans; consulting with cross-functional teams to get alignment on improvement solutions; and communicating changes and solutions to key stakeholders in order to get buy-in .

Manages process improvement programs by evaluating and determining improvement needs ; partnering with cross-functional teams to develop the operational strategy to simplify processes; providing guidance and expertise on company policies, practices, and procedures ; ensuring proper controls, tools, and materials are present in order to enhance behavior change ; partnering with stakeholders to ensure alignment and support of the processes ; monitoring program performance in relation to metrics ; identifying post-implementation issues and concerns; and developing and gaining buy-in on changes and resolutions.

Manages global projects by identifying areas of opportunity; determining proper procedures and guidelines for advising on, executing, and documenting organizational practices across multiple countries; understanding the global trends that affect the business; demonstrating and communicating working knowledge of industry best practices and Walmart policies and procedures in business area of expertise; anticipating issues of concern; and being proactive in recommending sustainable solutions in area of expertise .

Helps develop strategies, processes, and best practices by conducting modeling and statistical analyses; partnering with cross-functional teams across the business; benchmarking with industry experts through continuous education and use of networks; developing assessments of key opportunities; demonstrating the ability to translate technical solutions into business solutions; supporting the development of long-term plans and project timelines; and communicating with and influencing decision-makers and executives within the organization .

Leads the implementation of change initiative projects to achieve desired results by leading the execution of transformational change and processes; developing plans to implement processes; assessing the organization's readiness for change; managing expectations; adjusting approaches so that positive change is adopted by all business partners and stakeholders; and ensuring timely project management from pilot through implementation stage to enable sustainable processes throughout the business unit . Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders; supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting continuous learning. Provides supervision and development opportunities for associates by hiring and training; mentoring; assigning duties; providing recognition; and ensuring diversity awareness. Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans; utilizing and supporting the Open Door Policy; and providing direction and guidance on applying these in executing business processes and practices.

Live our Values

Culture Champion

• Models the Walmart values to foster our culture; holds oneself and others accountable; and supports Walmart's commitment to communities, social justice, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance.

Servant Leadership

• Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent.

Embrace Change

• Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks.

Digital Transformation & Change

• Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working.

Customer Focus

• Delivers expected business results while putting the customer first and consistently applying an omni-merchant mindset and the EDLP and EDLC business models to all plans.

Strategic Thinking

• Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team's strategy.

Focus on our Associates

• Identifies, attracts, and retains diverse and inclusive team members; builds a high-performing team; embraces diversity in all its forms; and actively supports diversity goal programs.

Collaboration & Influence

• Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action.

Talent Management

• Creates a discipline and focus around developing talent, promotes an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others' contributions and accomplishments.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor's degree in Finance, Human Resources, Engineering, Supply Chain, or related field and 2 years' experience in consulting, project management, business strategy, or relevant area OR 4 years' experience in consulting, project management, business strategy, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Leadership of cross-functional task forces or projects, Project Management

Masters, Masters: Human Resources, Masters: Supply Chain

Lean Six Sigma Champion Certification - Certification

Primary Location...

2501 Se J Street Ste B, Bentonville, AR 72712-7761, United States of America