Manager, POS Operations, Patient Access

Facility:

Dayton Children's

• Main Campus

Department:

Patient Access

• Administration

Schedule:

Full time

Hours:

40

Job Details:

Responsible for providing leadership and oversight of the daily front-end revenue cycle operations for Patient Access, including ambulatory registration, emergency department, admitting, outpatient surgery, lab, and scheduling. Maintain and promote good customer relations with community practitioners' offices, hospital subspecialists and other key stakeholders. Ensure dissemination of scheduling and registration knowledge, processes and expectations throughout the entire organization. Responsibilities include the planning, monitoring and evaluating of all aspects of the front-end revenue cycle operations, collaborating with Patient Accounts to ensure optimum billing practices. Implement and evaluate plans to ensure quality customer service, budgetary compliance and comprehensive staff management for the Department of Patient Access which serves pediatric patients and families, referring physicians, ambulatory clinics, ancillary departments and inpatient units. Possess authority, responsibility and accountability for daily planning, organizing and directing of all aspects of the revenue cycle within the department.

Department Specific Job Details:

Education:

• Associate's degree is required

• Bachelor's degree is preferred

Experience:

• 3 years management experience is required, 5 years management experience is preferred

• Ability to type 40 WPM is required

• Experience in hospital or large medical office registration and/or gathering insurance information is preferred

Education Requirements:

Bachelors: Business Administration/Management, Bachelors: Health Administration (Required)

Certification/License Requirements: