Manager, Performance Mgmt.
Our Corporate Solutions Group is currently seeking a Manager, Performance Mgmt. This is a great opportunity for an analytically minded individual willing to learn multiple service lines and influence the decision-making process. This role is critical to the success of the client relationship in driving performance management, process improvement and innovation through fact-based data driven decision making. We are seeking candidates that are self-starters who can work in a diverse and fast-paced environment that can join our team immediately.
The Manager, Performance Mgmt. is charged with a wide variety of tasks. You'll need to have a great knowledge of Business Intelligence and be fluent in Technology. Strong applicants will have a robust skill set comprised of experience with BI tools, languages, and data interpretation. Both visual and verbal presentation skills will be essential. To be successful in this role, you should be a confident professional with broad skills in analyzing and solving complex business problems, writing and presenting, facilitating and influencing. This includes being able to extrapolate data and be able to forecast and trending of performance data, as well as analyze trends for performance improvement concepts and develop automated tools and dashboards to provide real-time insights to business data. You should be able to devise and promote creative data visualization to derive actionable intelligence and formulate process mapping and efficiency analyses.
This person will also be charged with developing and reporting Key Performance Indicators, dashboards, and leading the development of monthly, quarterly and annual client performance review presentations. Additional activities may include but are not limited to, leading process improvement initiatives and process documentation, functional reporting, business presentations, risk management, contract compliance, training, data collection, and maintenance of department databases and SharePoint.
What are we looking for?
Fluency in reporting, analytics, data modeling, and supporting technology
Develop, test, implement, present, and continuously improve BI solutions
Partner with business leaders to understand and refine requirements
Deliver enhanced insights to business partners and clients
Demonstrated experience and proficiency with standard analytical, reporting and programming languages and their application (such as Tableau, Power BI, SQL, SAS, R)
Proper Training and Experience
Bachelor's degree required, topics of Business, Computer Science, Engineering, Finance, Information Systems, Mathematics, Project Management, Real Estate, Statistics, or related field preferred
5+ years of practical experience in business intelligence and/or financial analysis
Experience in leading process improvement initiatives
Experience in real estate, operations, construction, or property management preferred
Act as Program Manager for technology, BI, Data, performance initiatives at the account level.
Support the enhancement of technology and tools for account use.
Play appropriate role relative to information security compliance for all JLL technology, account and platform implementations and client compliance.
Support JLL BI initiatives and drive/culture shift for JLL to become a data-driven organization
Comfortable using software to support account solutions and communicate high-tech ideas to the team
A high level of expertise and mastery with the Microsoft Office suite is required, especially proficiency in Microsoft Excel, SharePoint, and PowerPoint
Consolidate data in attractive, interesting PowerPoint presentations
Quick learner, able to understand and integrate new technologies at a fast pace
Six Sigma certification or other certifications/experience related to process improvement is favorable
Develop, test, implement, present, and continuously improve business and operations processes and lead automation initiatives.
Identify savings and improvement opportunities and problems that require innovation solutions
Self-starter, with a curious mindset, always eager to learn and bring new ideas to the table for innovative solutions
Positive outlook, able to promote other people's ideas and team success
Flexible and Communicative
Requires excellent communication skills to provide tech training to the account and give presentations as needed
Confidence interacting with senior management, both internal and external
Work independently, multi-task, and manage time to meet deadlines
Ability to reorganize time and priorities to match the team's changing necessities and requests
Appreciation for diversity and supportive, positive attitude
Sound like a fit?
By joining us, you'll join an entrepreneurial, inclusive culture; one where we succeed together and achieve great things across the desk and around the globe. Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, well-being, benefits, and pay. We'll offer you a competitive salary and benefits package. With us, you'll develop your strengths and enjoy a career full of varied experiences. We can't wait to see where your ambitions take you at JLL.
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