Manager Patient Access

# Position#Summary Oversees the quality of registrations for Patient Access Services; ensures adequate staffing for 24 hours/7 days front-end hospital operations; evaluates each staff member for quality of performance; Hires and monitors training for all new staff members; ensures all new systems applications/ implementations involving registration are completely tested; provides oversight to the Financial Assistance outsourced partnership; acts as liaison between Patient Access and all departments in HHS.# # # # # # # # # # # # # # # # Primary Position Responsibilities Manages the day to day operations of Patient Access Department # # # # # # # # # # # # # # # # # # Acts as a Liaison between HMC and the Financial Assistance Department # # # # # # # # # # # # # # # # # # Provides oversight of Morgue process to ensure proper procedures are met # # # # # # # # # # # # # # # # # # Meets or exceeds Point of Service Collections goals set forth # # # # # # # # # # # # # # # # # # Serves as point person for all new systems updates and implementations across revenue cycle applications # # # # # # # # # # # Serves as subject-matter-expert on Huron applications and payer portal technology # # # # # # # Serves as Change-Management leader for all front-end staff when implementing new technology and workflows # # # # # # Qualifications Minimum Education:Required: High School Diploma or Equivalent # # Preferred: Bachelor#s Degree # # Minimum Years of Experience (Amount, Type and Variation): Required: Ten years hospital registration experience # # # # # # # # # # # # # # # ## Preferred: Five years hospital registration experience # # # # # # # # # # # # # # # # License, Registry or Certification: Required: None # # # # # # # # # # # # # # # # Preferred: Certified Healthcare Access Associate (CHAA) or Certified Healthcare Access manager (CHAM) # # # # # # # # # # # # # # # # Knowledge, Skills and/or Abilities: Required: Excellent organizational skills, management and communication skills, multitasking abilities, #flexibility with time , Fiscally responsible, knowledge of billing regulations and state programs such as Charity Care. # # # # # # # # # # # # # # # # Preferred: Hands-on Hospital Information systems experience # # # # # # # # # # # # # # # # #Position Summary * Oversees the quality of registrations for Patient Access Services; ensures adequate staffing for 24 hours/7 days front-end hospital operations; evaluates each staff member for quality of performance; Hires and monitors training for all new staff members; ensures all new systems applications/ implementations involving registration are completely tested; provides oversight to the Financial Assistance outsourced partnership; acts as liaison between Patient Access and all departments in HHS.Primary Position Responsibilities*

Manages the day to day operations of Patient Access Department * Acts as a Liaison between HMC and the Financial Assistance Department * Provides oversight of Morgue process to ensure proper procedures are met * Meets or exceeds Point of Service Collections goals set forth * Serves as point person for all new systems updates and implementations across revenue cycle applications * Serves as subject-matter-expert on Huron applications and payer portal technology*

Serves as Change-Management leader for all front-end staff when implementing new technology and workflowsQualifications * Minimum Educat
ion: * Required: * High School Diploma or Equivalent * Preferred: * Bachelor's Degree * Minimum Years of Experience (Amount, Type and Variation):* Required: * Ten years hospital registration experience * Preferred: * Five years hospital registration experience * License, Registry or Certification: * Required: * None * Preferred: * Certified Healthcare Access Associate (CHAA) or Certified Healthcare Access manager (CHAM)* Knowledge, Skills and/or Abilities: * Required: * Excellent organizational skills, management and communication skills, multitasking abilities, flexibility with time , Fiscally responsible, knowledge of billing regulations and state programs such as Charity Care. * Preferred: * Hands-on Hospital Information systems experience