At Memorial Hermann, we're about creating exceptional experiences for both our patients and our employees. Our goal is to provide opportunities for our diverse employee population that develop and grow careers in a team-oriented environment focused on patient care.
Every employee, at every level, begins their journey at Memorial Hermann learning about the history of the organization and its established culture built on trust and integrity. Our employees drive this culture, and we want you to be a part of it.
Position is responsible for developing, coordinating, facilitating, and implementing policies, procedures, short-term goals, and long-term goals of non-clinical functions of the hospital system to ensure that resources are maximized and financial viability is maintained for the achievement of department and organizational objectives.Job Description
Education: Bachelor's degree in Business, Healthcare, or related field or equivalent experience.
Must have ability to perform complex and diverse administrative duties that involve application of procedures, independent analysis, interpretation of data and demonstrate appropriate judgment.
Demonstrates commitment to the Partners-in-Caring process by integrating our culture in all internal and external customer interactions; delivers on our brand promise of "we advance health" through innovation, accountability, empowerment, collaboration, compassion and results while ensuring one Memorial Hermann.
Formulates and ensures customer satisfaction through ongoing performance initiatives with multidisciplinary teams.
Manages primary operational functions for one or more hospital support operations departments.
Supervises monthly financial and operational activities to ensure adequate staffing and scheduling; screens and selects staff, establishing appropriate level of compensation; addresses performance issues and takes corrective action as necessary; conducts performance reviews in a timely and effective manner.
Establishes credibility with employees, physicians, and management team members and outside business partners and customers.
Ensures adherence to external regulatory agencies, policies and procedures, within budgetary specifications, including time management and supply management; coordinates resource allocation (supplies, staff, etc.)
Promotes individual professional growth and development by meeting requirements for mandatory/continuing education, skills competency, supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor, and resource to less experienced staff.