Manager, Operations Management

Cardinal Health Greensboro , NC 27395

Posted 2 months ago

Sunday - Thursday (Night Shift)

What Operations Management contributes to Cardinal Health

Warehouse Operations is responsible for performing/controlling a combination of manual or automated tasks necessary for the receipt, storage, and shipment of product. This may include functions of receiving, picking, packing, shipping, staging, transporting, storage, delivery, etc. Also responsible for the efficient flow of products from the point of product receipt from vendors to the shipment of products (via prescribed service parameters) to a variety of internal and external customers.


  • Manages staff to ensure timely distribution and receipt of product while meeting distribution center standards of budget, policies, procedures, and quality.

  • Monitors warehouse productivity, adheres to budget requirements, works towards obtaining distribution center programs and coordinating all necessary repairs.

  • Recommends and implements programs, policies, and strategies to increase production and efficient space utilization within the facility.

  • Implements and administers all policies and procedures.

  • Ensures quality service is provided to the customers, ensures prompt follow-through on customer correspondence related to shipment of merchandise and stock-on-hand.

  • Handles general employee inquiries and resolves concerns.

  • Responsible for supervisory and employee population development, training, coaching, counseling and performance appraisals.

  • Maintains positive employee relations.

  • Must be flexible with work schedule to be a visible leader and maximize employee interactions for a multi shift distribution operation.


  • High school diploma required

  • Bachelor's Degree required

  • 3-5 years experience

  • 3+ supervisory/management skills

  • Natural ability to fully develop a team

  • Strong communication skills

  • Strong knowledge of Microsoft Office products

  • Ability to lead and manage a team of 30 team members

  • Receiving, Inventory, Shipping, Picking distribution experience preferred

  • Working knowledge of Six Sigma processes preferred (e.g. LSS Green Belt)

  • Proven Leader

  • Strong knowledge of Microsoft Office products

  • Must provide proof of, and maintain current immunizations and obtain additional immunizations appropriate for the facility which enables access to customer sites in order to perform essential job functions. Proofs must include: Hepatitis B, Influenza (current year), MMR (mumps, measles, rubella), Varicella (chicken pox) Annual TB/PPD (skin test), Tetanus/Diphteria/Pertussis

What is expected of you and others at this level

  • Manages professional employees and/or supervisors; may manage business support, technical or production staff

  • Has accountability for managing financial resources

  • Provides technical guidance to employees

  • Develops processes and procedures to implement functional strategies

  • Has in-depth expertise in own job family and knowledge of the related job families

  • Applies expertise to improve effectiveness and provide guidance to employees in own area

  • Makes decisions, often difficult and/or unpopular, that impact the work of subordinates within job family; influences subordinates to support decision by presenting rationale/business case

  • Role models Cardinal Health's high ethical standards and code of conduct

  • Recognizes development needs and capability gaps in own area and arranges specific projects/assignments to address needs

  • Proactively identifies talent internally and externally, including participation in succession planning process for job family

  • Cascades organizational goals through the function/work area to the individual level and ensures individuals understand how they can contribute

  • Builds confidence and respect of others through a positive and energizing style

  • Accepts responsibility for establishing goals and achieving results within own job family, holding self and others accountable for results

  • Manages budget and allocates resources accordingly, applying knowledge of profit drivers within own area/job family

  • Interprets internal/external business issues and adapts work priorities in own area

  • Assists in the definition of strategic plans for own work team/job family or key product(s)/service(s)

  • Works with customers to anticipate and interpret customer needs and business challenges

  • Identifies quality and service-oriented customer solutions and shares key learnings with others

  • Resolves operational problems that impact the effectiveness of own area

  • Encourages subordinates to strive for operational excellence by continually challenging old methods or ways of thinking and taking responsible risks to maximize results; serves as a role model in innovative thinking and in focusing on quality within work

  • Works collaboratively with internal/external groups to achieve business results, integrating the diverse perspectives of individuals of different backgrounds; coaches others in the dynamics of effective teamwork

Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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Manager, Operations Management

Cardinal Health