Manager, Operations Management

Cardinal Health Greensboro , NC 27395

Posted 2 months ago

Sunday - Thursday (Night Shift)

What Operations Management contributes to Cardinal Health

Warehouse Operations is responsible for performing/controlling a combination of manual or automated tasks necessary for the receipt, storage, and shipment of product. This may include functions of receiving, picking, packing, shipping, staging, transporting, storage, delivery, etc. Also responsible for the efficient flow of products from the point of product receipt from vendors to the shipment of products (via prescribed service parameters) to a variety of internal and external customers.

Accountabilities

  • Manages staff to ensure timely distribution and receipt of product while meeting distribution center standards of budget, policies, procedures, and quality.

  • Monitors warehouse productivity, adheres to budget requirements, works towards obtaining distribution center programs and coordinating all necessary repairs.

  • Recommends and implements programs, policies, and strategies to increase production and efficient space utilization within the facility.

  • Implements and administers all policies and procedures.

  • Ensures quality service is provided to the customers, ensures prompt follow-through on customer correspondence related to shipment of merchandise and stock-on-hand.

  • Handles general employee inquiries and resolves concerns.

  • Responsible for supervisory and employee population development, training, coaching, counseling and performance appraisals.

  • Maintains positive employee relations.

  • Must be flexible with work schedule to be a visible leader and maximize employee interactions for a multi shift distribution operation.

Qualifications

  • High school diploma required

  • Bachelor's Degree required

  • 3-5 years experience

  • 3+ supervisory/management skills

  • Natural ability to fully develop a team

  • Strong communication skills

  • Strong knowledge of Microsoft Office products

  • Ability to lead and manage a team of 30 team members

  • Receiving, Inventory, Shipping, Picking distribution experience preferred

  • Working knowledge of Six Sigma processes preferred (e.g. LSS Green Belt)

  • Proven Leader

  • Strong knowledge of Microsoft Office products

  • Must provide proof of, and maintain current immunizations and obtain additional immunizations appropriate for the facility which enables access to customer sites in order to perform essential job functions. Proofs must include: Hepatitis B, Influenza (current year), MMR (mumps, measles, rubella), Varicella (chicken pox) Annual TB/PPD (skin test), Tetanus/Diphteria/Pertussis

What is expected of you and others at this level

  • Manages professional employees and/or supervisors; may manage business support, technical or production staff

  • Has accountability for managing financial resources

  • Provides technical guidance to employees

  • Develops processes and procedures to implement functional strategies

  • Has in-depth expertise in own job family and knowledge of the related job families

  • Applies expertise to improve effectiveness and provide guidance to employees in own area

  • Makes decisions, often difficult and/or unpopular, that impact the work of subordinates within job family; influences subordinates to support decision by presenting rationale/business case

  • Role models Cardinal Health's high ethical standards and code of conduct

  • Recognizes development needs and capability gaps in own area and arranges specific projects/assignments to address needs

  • Proactively identifies talent internally and externally, including participation in succession planning process for job family

  • Cascades organizational goals through the function/work area to the individual level and ensures individuals understand how they can contribute

  • Builds confidence and respect of others through a positive and energizing style

  • Accepts responsibility for establishing goals and achieving results within own job family, holding self and others accountable for results

  • Manages budget and allocates resources accordingly, applying knowledge of profit drivers within own area/job family

  • Interprets internal/external business issues and adapts work priorities in own area

  • Assists in the definition of strategic plans for own work team/job family or key product(s)/service(s)

  • Works with customers to anticipate and interpret customer needs and business challenges

  • Identifies quality and service-oriented customer solutions and shares key learnings with others

  • Resolves operational problems that impact the effectiveness of own area

  • Encourages subordinates to strive for operational excellence by continually challenging old methods or ways of thinking and taking responsible risks to maximize results; serves as a role model in innovative thinking and in focusing on quality within work

  • Works collaboratively with internal/external groups to achieve business results, integrating the diverse perspectives of individuals of different backgrounds; coaches others in the dynamics of effective teamwork

Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Management Trainee Operations

CSL Behring

Posted 1 week ago

VIEW JOBS 4/15/2019 12:00:00 AM 2019-07-14T00:00 Responsibilities 1. Collaborate with Center Management to ensure the day-to-day activities of Center operations are compliant with Standard Operating Procedures (SOP's) and applicable federal and local regulations. 2. Learn and understand all Center financial responsibilities including annual budgets and monthly financial analysis. Collaborate with Center Management in collecting and analyzing KPI's to support continuous improvement and meet Center established production goals. Learn to collect and analyze data to maintain and improve Center quality, efficiency and profitability. 3. Assist Center Management in ensuring Center is "inspection ready" at all times and customer requirements meet the safety of donors and employees including compliance with Occupational Safety and Health Administration (OSHA) and Environmental Health and Safety (EHS) regulations. 4. Learn and understand Company SOP's and applicable federal and local regulations, develop capabilities in performing nearly all staff tasks and duties at a proficiency level adequate for training and critiquing employees in the performance of those tasks and duties. 5. Develop skills to manage Center staff, including assisting Center Management with recruiting of staff, interviewing and selection of staff, and training of staff. Participate as witness when Center Management delivers staff counseling, including corrective actions and terminations, 45/90 day reviews and year-end performance appraisals. 6. Work with Management to understand efficient donor flow throughout the Center, identify problem areas, and advise Management of ER issues or escalated donor issues. 7. Maintain a clean, efficient work environment. Learn inventory requirements; occasionally walk through facility to ensure operating supplies and inventory are available. 8. Ensure accurate recording of donor data in the electronic donor information management system as outlined in the SOPs. 9. Familiarize with all marketing and advertising to ensure programs effectively deliver desired results. Make recommendations to Center Management as needed to improve effectiveness. 10. Develop excellent customer service skills. Provide a model of good customer service to employees. Communicate openly to customers. Learn to effectively resolve customer complaints and concerns. 11. Must be able to complete leadership development program and be able to relocate within 12 months. 12. May be cross-trained in other areas to meet the needs of the business. 13. Maintain confidentiality of all staff, donor and center information. 14. Perform other duties, as assigned, to support business needs. 15. A fully trained Management trainee who has completed all of their technical and leadership training may provide leadership coverage. Education * Bachelor's degree preferred * Equivalent combination of education and professional work experience required Experience * If no degree, must have equivalent combination of education and professional work experience, including a minimum of 1-year supervisory, leadership experience responsible for overseeing the activities of others. Additional Skills * Maintain company Technical Training certification * Knowledge of ever-changing and complex government and industry regulations and ability to monitor compliance with these regulations * Proficient in English * Bilingual, Spanish a plus Working Conditions * Shares information with internal contacts with common desire to reach a solution * Ability to make decisions which have moderate impact on immediate work unit * Must be able to see and speak with customers and observe equipment operation * Occasionally perform tasks while standing and walking up to 100% of time * Reach, bend, kneel and have high level of manual dexterity * Occasionally be required to lift and carry up to 25 pounds * Fast paced environment with frequent interruptions * Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens * Exposure to human source products and various chemicals including isopropyl, ethyl alcohol, carbon dioxide, iodine, bleach, germicide solution, etc. * Required to wear Personal Protective Equipment while performing specific tasks or in certain areas * Required to work with the public who may be occasionally dissatisfied * Attention to detail and ability to follow written and verbal directions required * Frequently required to make and accept modifications to working processes and procedures as directed by SOP * Overnight travel required up to 10% of the time Worker Type: Employee Worker Sub Type: Regular CSL Behring Greensboro NC

Manager, Operations Management

Cardinal Health