Traffic management for logistics and artwork projects, working with Client Service Teams on various fulfillment and supply requirements as well as sourcing and pricing. Works with Fulfillment Centers managing inventory, negotiating and maintaining lowest prices and creating efficiencies to keep costs low and maintain margins. Works with print production companies to ensure flawless communication and delivery.
The Logistics department is responsible for assuring accurate delivery, distribution and collection of materials and supplies used for in-store engagements to third party agencies and PromoWorks Engagement Specialists.
The Manager of Operations Logistics is responsible for managing the Logistics department of PromoWorks. This position requires extensive interaction with external clients and vendors, as well as internal client service and operations functions of the business. The Operations Manager Logistics coordinates all aspects including procurement of materials from customers or third-party vendors, providing program specifications to contracted fulfillment centers and ensuring delivery of the program kit to the field.
Continually monitor fulfillment and print vendor KPIs to insure compliance with PromoWorks objectives
Manage expenses to meet expected margins
Ensure timelines are meant for weekly print jobs
Work with Client Service Manager on any print/production related needs
Review project orders for any issues or discrepancies
Establish controls to insure calculations of pricing are performed in accordance with company performance goals
Maintain rate cards as used by Activation and Operations team relating to Logistics
Oversee day to day LM tasks, to guide new struggles and encourage team members to bring questions or new situations
Meet weekly with both fulfillment centers and address high level issues overall pricing, inventory, process issues, etc.
Monitor and ensure purchases are made for general inventory items to maintain availability for Webstore, retail & national programs
Approve invoicing from vendors
Research and solve issues
Quote custom POS and fulfillment for specialty programs for retail and national events
NOTE: This job description does not imply that the above functions are the only tasks that may be performed. Associates will be expected, if possible, to follow any other job-related instructions and perform any other job-related tasks as directed by management.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
Education/Experience: Bachelor's degree (B.A.) from four-year College or university; or one to two years related experience and/or training; or equivalent combination of education and experience; Minimum two years' experience
Other Functions: Understand business implications of decisions. Ensure that all decisions support the continued profitability of all tasks as assigned; Exhibits confidence in self and others; Inspires and motivates others to perform well; Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness
Certificates, Licenses, Registrations: None.
None at this time.
Work environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions; The noise level in the work environment is usually quiet and typical of an office environment; Occasional travel may be required
Physical Demands: While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to use hands to finger, handle or feel. The employee is occasionally required to stand; walk and reach with hands and arms. The employee must occasionally lift and/or move up to 10 lbs. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus.
English is the primary language skill; however, bilingual skills may be required based on business necessity.
CROSSMARK is committed to providing accessible employment practices and welcomes applications from people with disabilities. If you require accommodation for a disability during any stage of the recruitment process, please let us know.