Manager - Cargo Sales Strategy & Data Analytics, Insight

Description

There's never been a more exciting time to join United Airlines. We're on a path towards becoming the best airline in the history of aviation. Our shared purpose

• Connecting People, Uniting the World - is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we're growing - in the years ahead, we'll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

We're not just in the business of transporting people. We're also in the business of moving cargo. As a major provider of air freight services, our Cargo team transports everyday electronics and automotive parts, to perishable goods, life-saving organs, vaccines and even baby formula. And in turn, we help keep businesses, communities, and global economies running. With so many career options - from Marketing to Finance, Logistics to Data Analytics, and more - you can build a career within a career and gain exposure to so many areas of our airline's important role in the global supply chain. Join our team and watch your uniquely United career journey unfold.

Key Responsibilities:

Responsible for working closely with all Cargo partners from senior management to front line leaders, across all functional areas including Sales, Operations, Revenue Management, Finance and Contact Centers to support and enable the development/achievement of the Cargo Division Strategy through using data.

Plan/Forecast/Close: Manage the development and implementation of forecasting models to support approval of annual and monthly cargo forecast submissions. Drive revenue improvement by leading the following:

• Monthly/yearly revenue forecast/plan and participate in close variance explanation

• Revenue trend reporting for decision making (internal and competitive data)

• Identification of revenue improvement opportunities across Cargo organization

Influence and present recommendations to key collaborators across multiple divisions, including but not limited to Sales leaders, Cargo Leadership, Sales Strategy, Finance, Accounting and Network Planning.

Revenue Reporting:

• Facilitate/Coordinate trend analysis to drive revenue improvement strategies and tactics, applying the Revenue Management and Benchmark reports developed. In coordination with Revenue Management leaders guide revenue management regional analysts and headquarters team members in areas of opportunities and positive trends

• Coordination of weekly/monthly meetings between Revenue Management and Sales Strategy organizations to review trends, identify areas of potential improvement and develop action plans. Identify focus flights for strategies to be developed for requiring interaction with/influence of all levels of Cargo Sales organization and Revenue Management

Reporting for Decision Making:

• Manage a team of analysts in the development and production of analytics (descriptive/predictive). Including associated reporting for field and headquarters decision making, incorporating benchmarking, competitor analysis reporting and automation. Accurate, timely reporting is key to achieving and tracking Cargo initiatives of over $1.6 billion in Cargo Revenue. Requires regular interaction with leadership and key collaborators across Sales, Operations, Sales Strategy and Cargo Revenue Management organization

• Development and continuous improvement of reporting will require some travel to various United Cargo sales and operations offices to understand reporting needs and comprehension

Team Development:

• Manage a team in the areas of data collection, trend analysis and corrective action tracking and execution

• Enhance overall staff skills and provide career development opportunities

Please note: This is a Chicago-based, hybrid role.

Qualifications

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the "desired" qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!

What's needed to succeed (Minimum Qualifications):

• Bachelors Degree

• 4+ years of Forecasting, Analytics, Finance, Accounting or related field

• Cargo, Financial forecasting, Data modeling, economics, statistical modeling, Excel, PowerPoint and strong communication skills

• Must be legally authorized to work in the United States for any employer without sponsorship

• Successful completion of interview required to meet job qualification

• Reliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):

• MBA or Advanced degree: Statistics, Finance, Engineering, Business Analytics, Finance or related degree

• 2+ years of Cargo or Airline experience

• Tibco, Spotfire or other data visualization software such as Tableau or Power BI

• Experience with data programming R, Python, SQL visualization tool, SalesForce, SPSS, Think Cell

• Experience querying data with SQL and knowledge of database structure and governance

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

Equal Opportunity Employer

• Minorities/Women/Veterans/Disabled/LGBT