Manager, Operations

Camping World Saukville , WI 53080

Posted 1 week ago

The outdoors is a big place and just as it offers endless adventures, so does our company.

Camping World is the premier one-stop-shop for everything RV. Along with RV parts and accessories, we also offer a full selection of new and used RVs for sale; service centers with over 1,900 bays and over 1,600 technicians on staff; over 100 collision centers; RV Spa detail and refurbishment centers; technical advice from knowledgeable experts and hard-to-find parts.

As the RV industry leader, Camping World is always looking for new and better ways to enhance your RV and outdoor experience. Camping World is a big place, just like the great outdoors. We make it our mission to equip you for it. We've got an awesome team already, but there's always room for more!

Camping World is looking for an Operations Manager.

Essential Job Functions:

  • Maximizes installation sales, installation fees and service fees through ensuring quality, timely product installations and repairs

  • Supervises daily Service Department activities

  • Supervises shop personnel providing support with technical installations

  • Trains employees on new products and safety procedures

  • Monitors and reviews work schedules, customer letters and comments, technician productivity and labor control reports

  • Tracks monthly departmental results

  • Reviews departmental budget with Service Manager to maximize installation sales and fees

  • Assures productivity standards are met

  • Provides "cradle to grave" customer service

  • May answer phones and provide assistance

  • Maintains a safe work area for customers and coworkers

  • Performs other miscellaneous duties as assigned

  • May cross train to perform other duties

Essential Job Skills:

  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals

  • Ability to handle multiple tasks

  • Ability to plan and prepare work schedules for optimum coverage

  • Ability to communicate in a professional and tactful manner

  • Ability to prioritize work assignments

  • Ability to provide accurate and helpful information to customer

  • Ability to analyze and write reports

  • Ability to handle problems and facilitate successful outcomes

  • Willingness to accept additional tasks, duties and/or direction from management

  • Some supervisory experience preferred

  • Basic math skills

  • Comprehensive knowledge of product installation activities

  • Working knowledge of the activities, methods, procedures and policies of a Service Department environment

  • General knowledge of products, installation schedules, product prices and current sale items

  • Forklift experience/certification preferred or ability to be certified required

  • Valid Driver's License Required

Competitive pay, based on experience.

We don't just accept diversity - we support it, celebrate it and thrive on it for the benefit of our associates, our customers and our company. We are proud to be an equal opportunity workplace where we strive to think outside - and not simply check - the box.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Detail Manager

Camping World

Posted 2 weeks ago

VIEW JOBS 3/5/2019 12:00:00 AM 2019-06-03T00:00 The outdoors is a big place and just as it offers endless adventures, so does our company. Camping World is your premier one-stop-shop for everything RV. Along with RV parts and accessories, we also offer a full selection of new and used RVs for sale. Once you buy an RV, should it need a little TLC, our RV Spa detail and refurbishment centers are there to make it shine like new. However, if the problem is under the hood, our nearly 2,000 service bays, over 1,600 technicians and 100+ collision centers scattered around the country are ready to get you back on the road in no time. As the RV industry leader, Camping World is always looking for new and better ways to enhance your RV and outdoor experience. Camping World -- like the great outdoors -- is a big place, full of opportunity and we make it our mission to equip you for it. We've got an awesome team already, but there's always room for more! Are you ready for a new adventure? Our Detail Manager is primarily responsible for accepting job assignments daily from the Service Department Manager and/or the Operations Manager and to make assignments to the Detail Staff to fulfill the assignments. The Detail Manager will also need to provide information for the tracking of your work productivity and efficiency and to participate in various training and certification activities. Essential Job Skills: * Performing and/or supervising all tasks relating to the effective operations of the dealership including review, on a continuous basis, the general business climate for the store and adjust staffing, materials and inventories as needed. * Maintain the facilities of the dealership to produce high quality service. * Ensure customers are provide excellent service at the highest level of satisfaction through quality service/products, courteous employees and quick response to all customer inquiries, in a timely manner * Perform opening and closing duties on a daily basis. * Driving, detailing, and cleaning vehicles. Qualifications * 2+ years of management * 4+ years of detailing experience * Be able to manage a team * Must be proficient with technology * A valid driver's license Full-time associates are offered a comprehensive benefit package including medical, dental, vision, PTO, 401k and more! Part-time associates are offered access to dental & vision coverage! We don't just accept diversity of thought -- we support it, celebrate it and thrive on it for the benefit of our associates, our customers and our company. We are proud to be an equal opportunity workplace where we strive to think outside -- and not simply check -- the box Camping World Saukville WI

Manager, Operations

Camping World