Manager On Duty

Barry's Boston , MA 02298

Posted 3 days ago

Barry's is the Best Workout in the WorldTM. Founded in West Hollywood in 1998, it's the original strength and cardio interval fitness experience that provides an immersive, high-intensity, one-hour workout that's as effective as it is fun.

Our fitness classes alternate between working out with weights and running on a treadmill. Each day focuses on a different muscle group in order to achieve real results and to prevent injuries. Our program is designed to tone muscle and maximize fat loss, while spiking the metabolism for up to 48 hours following the class.

Please be aware that smoking is prohibited in all indoor areas of Barry's studios and corporate offices.

We appreciate your interest in employment with Barry's Bootcamp! Barry's is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.

Applicants with disabilities who need assistance with the application process may be entitled to a reasonable accommodation in accordance with applicable law. If you need assistance in completing this application or with the application process because of a disability, please contact the People and Culture Department (People@barrysbootcamp.com or 323-673-0222).

As a Manager on Duty, you'll be the first line of contact for Barry's members. Key is to provide superior customer service while assisting them in class selections, membership questions, Fuel Bar orders and merchandise purchases. We expect you to be excited about meeting and greeting our customers and be part of building a strong Barry's community.

Key Responsibilities

Assess customer needs, maintain quality standards for services, and evaluate customer satisfaction

Develop constructive and cooperative working relationships with clients/staff, and maintain them over time

Provide information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person in a timely and efficient manner

Deliver first class customer service at all times

Greet, assist and check in customers

Respond to customer questions at the studio, per phone and email

Handle studio membership database, register new clients, receive membership payments and maintain client base

Ensure a clean and welcoming atmosphere at all times

Guide customers with regards to the latest studio promotions, membership discounts and/or special events

Deliver quality protein smoothies and customer service in the Fuel Bar

Handle pre-orders and orders on the spot

Custom to each customer's needs

Maintain product knowledge for all studio retail operations

Have flexibility with schedule, having the ability to work weekends, holidays, morning or night shifts

Company Culture Responsibilities

Work to uphold Barry's community and culture standards, and live the company mission, vision, and values daily.

Represent the Barry's brand within the studio and throughout the MA fitness community.

Assist in participating in and enhancing the community with your studio and regional teams.

Required Experience

Strong customer service skills

Availability to work 4 to 5 shifts, one being a weekend day

Friendly, outgoing personality and enjoy social interaction

Exhibits enthusiasm for the studio and for the job

Must be a patient, courteous listener, able to show empathy

Responding to clients request with a can-do attitude

Cooperative manner with an optimistic attitude

Ability to prioritize and work within a fast-paced environment

Have an eye for detail and care for the club's appearance and cleanliness

Work as a cohesive team with all Barry's staff members to ensure efficiency and effectiveness

Maintain a professional appearance and behavior

Demonstrate excellent communication skills

Passionate about fitness and training and excited to be part of the first Barry's team in Sweden and part of building a strong culture!

Candidates must be at least 18 years or older to apply

Barry's is the Best Workout in the WorldTM. Founded in West Hollywood in 1998, it's the original strength and cardio interval fitness experience that provides an immersive, high-intensity, one-hour workout that's as effective as it is fun.

Our fitness classes alternate between working out with weights and running on a treadmill. Each day focuses on a different muscle group in order to achieve real results and to prevent injuries. Our program is designed to tone muscle and maximize fat loss, while spiking the metabolism for up to 48 hours following the class.

Please be aware that smoking is prohibited in all indoor areas of Barry's studios and corporate offices.


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