Manager On Duty [0605/22/49]

JOA#: 0605/22/49

JOB SUMMARY:

Assists with the overall operation of Softball World or Parks at Texas Star, manages operations in the absence Athletic Manager and/or Athletic Coordinator.

JOB SCOPE:

While on duty, supervises concession stand staff, umpires, maintenance staff, league and/or tournament staff/operation, volunteers and/or community service workers. Also responsible for handling protest, communication with participants and/or patrons and overall safety of patrons while on duty.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Supervises collection, recording and depositing of league and/or tournament fees collected on site.

• Supervises collection, recording and depositing of daily sales in concession operation.

• Ensures high level of customer satisfaction and service.

• Part-time staff assignments, field preparation and conducts routine safety checks around facility.

• Responsible for filling out all necessary daily reports on operation.

• Responsible for securing facility at the end of each business day to include locking all doors, activating alarm system, clearing all persons and/or vehicles from parking lot, securing all gates to operation and making sure all field lights, scoreboards and necessary equipment is turned off.

• Meets and communicates with general public and participants.

• Answers telephone.

• Oversees general housekeeping duties related to operation, including restrooms.

• Operates general office equipment to include computer and cash register.

• Reports maintenance issues to supervisor daily.

• Completes discipline and/or incident report forms as needed: disciplines participants in accordance with policy guidelines.

• Must maintain regular attendance.

• Assists in training and development of part-time staff.

• Performs other duties as assigned.

KNOWLEDGE, ABILITIES, AND SKILLS:

Must be 21 years of age. Communicates effectively both verbally and in writing. Skilled in public/employee relations and problem solving. Learn operation policies and procedures. Knowledge of basic mathematics. Comprehends and follows written and verbal instruction. Must be able to work evenings and weekends.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

Frequent sitting, walking, standing, bending, stooping, lifting and reaching are required. Repetitive movement of wrist and fingers during computer data input is required. Maintains static posture during sitting. 50-100% computer use. Occasional lifting loads up to 35 lbs.; carrying 35 lbs. up to 50 feet; pushing/pulling 35 lbs.; gripping/rotating hand tools; stair/step climbing; working in outside temperatures including excess heat, cold, and precipitation.

Pre-employment screening includes but is not limited to Drug Screen, Physical Examination, Credit Check, Motor Vehicle Review and applicable Background Checks.

Equal Opportunity Employer: Disability/Veteran

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