Manager Of Vendor Compliance

Tilly's Irvine , CA 92606

Posted 2 months ago

SUMMARY:

The following is a brief description of responsibilities to be performed by the Vendor Compliance Supervisor. This position will not be limited to just those responsibilities described below.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Manages and coordinates the activities of the warehouse personnel assigned to the Vendor Compliance Department.

  • Administer DC and RSC Policies and Procedures in a fair and consistent manner.

  • Regularly reviews operational procedures/vendor compliance manual to ensure best practices to achieve company's vendor management goals.

  • Utilize computer (PkMS/JDA/Crystal Reports/MS Excel) to monitor progress, input and collect data regarding vendor compliance across categories of compliance.

  • Train and coach Leads within area of accountability. Provide leadership direction as necessary and monitor their interaction with hourly associates to ensure compliance with company policies. Establish individual goals and objectives for Leads that are consistent with those of the Distribution Center.

  • Work with Leads to train and motivate associates to ensure procedural compliance maximizing efficiency and accuracy.

  • Responsible for accurate, timely data collection and feedback to vendors regarding compliance issues.

  • Monitor and report on vendor performance to include: types of violations, corrective steps taken and communications with vendors and/or their representatives.

  • Recommend continuous improvement of Vendor Compliance program.

  • Model behavior of leads and associates through personal behavior.

  • Review and manage personnel time records and attendance calendars on a daily basis.

  • Research process failures, recommend and implement corrective action as necessary.

  • Write and administer performance evaluations for hourly staff annually. Write personal self appraisal including business results and accomplishments as they relate to goals and objectives. Recommend goals and objectives for the year ahead.

  • Ensure that proper housekeeping requirements are maintained within area of accountability.

  • As a member of the DC Leadership Team, be responsible for the overall safety of associates with the facility and safeguard all company assets.

  • Other duties as required

QUALIFICATION REQUIREMENTS:

To perform this job function successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to handle medium physical labor, including lifting, bending, stooping and reaching while working in a warehouse environment.

  • Ability to adapt to a dynamic work environment with shifting demands.

  • Ability to multitask.

  • Proficiency with MS Office and WMS programs.

  • Ability to effectively utilize basic office equipment.

EDUCATION and/or EXPERIENCE:

  • High School Diploma required.

LANGUAGE SKILLS:

  • Excellent interpersonal skills

  • Proficient in English

  • Bilingual (Spanish) preferred.

  • Excellent written/grammatical and verbal communication skills.

REASONING ABILITY:

  • Ability to manage dynamic workload with desired results.

  • Ability to identify inefficiencies in work area and apply procedural improvements to improve performance.

CERTIFICATES, LICENSES, REGISTRATIONS:

  • N/A

OTHER SKILLS and ABILITIES:

  • Strong understanding of Logistics and Distribution operations and challenges in a retail organization.

  • Familiarity with warehouse environment and procedures.

  • Ability to work in high pace/high volume/mechanized environment.

  • Detailed oriented.

  • Ability to coach and develop Leads and Associates.

  • Excellent verbal & written communication skills.

  • Strong analytical and process improvement skills.

  • Outstanding leadership and motivational skills.

  • Ability to prepare staff for present and future requirements & expectations.

  • Assist team members as backup when required.

  • Multi task oriented.

  • Ability to maintain records and documentation pertaining to the department.

  • Ability to work varied hours /days to maintain desired level of service in the processing of all merchandise received.

  • Conduct performance reviews.

  • Ability to address performance issues professionally and confidentially

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to stand for an extended time, ability to lift between 10-50 lbs, bending, reaching and working at a fixed computer workstation.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

  • Typical warehouse environment with moderate level noise exposure.

"Tillys will consider applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Municipal Code, Chapter XVIII, Article 9 (Los Angeles Fair Chance Initiative for Hiring (Ban the Box)."


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Manager Of Vendor Compliance

Tilly's